AI Operations Specialist
Build and scale AI-driven workflows that improve internal operational efficiency across business functions. The role requires 3–5 years of experience in automation, systems analysis, business technology, or related work, plus practical fluency with AI tools and strong cross-functional consulting skills.
About the job
Responsibilities
- Partner with department leaders across RevOps, Customer Success, Finance, People, and Product & Technology to identify repetitive processes and opportunities for automation.
- Build and deploy AI-augmented workflows and agents using low-code/no-code platforms, LLM APIs, prompt engineering, and modern AI agent frameworks.
- Redesign operational workflows to streamline handoffs, reduce friction, and improve efficiency.
- Create reusable internal playbooks, documentation, and self-service templates.
- Measure adoption, hours reclaimed, cost savings, and operational risk for deployed solutions.
- Contribute to company-wide AI usage standards and operational frameworks.
Requirements
- 3–5 years of progressive experience in business technology, systems analysis, process automation, business intelligence, or workflow optimization.
- Practical experience building solutions with low-code/no-code platforms, LLM APIs, prompt engineering, or AI agent frameworks.
- Strong communication, consultative advisory, and cross-functional stakeholder-management skills.
- Analytical and prioritization skills, including evaluating process ROI and owning end-to-end delivery.
- Experience creating internal enablement content, technical documentation, or change-management programs.
- Ability to collaborate across distributed teams and travel as needed.
Nice-to-Haves
- Experience in B2B SaaS, enterprise technology, or GRC environments.
- Familiarity with SQL, Python, evaluation frameworks, or observability for internal AI systems.
Compensation and Benefits
- Base salary: $88,000–$108,000 per year, plus variable compensation, equity, and benefits.
- Benefits include flexible health and wellness benefits, paid time off, company holidays, health days, summer Fridays, professional development resources, mentorship, and paid volunteer hours.
Skills
Zapier, Make, Claude, LLM APIs, Prompt Engineering, Mcp Servers, AI Agents, Workflow Automation, SQL, Python, Business Intelligence, Process Optimization, Technical Documentation, Evaluation Frameworks, Ai Governance
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