Business Analyst
Business Analyst supporting Okta Professional Services by facilitating IAM discovery, documenting requirements and solution designs, and coordinating technical delivery, testing, change management, and customer handoff. Requires 3+ years in consulting or enterprise analysis and a bachelor’s degree.
About the job
Responsibilities
- Facilitate stakeholder workshops to uncover requirements, map current-state identity and access management (IAM) processes, and identify dependencies and pain points across IT, security, and application teams.
- Translate business needs into detailed functional and non-functional requirements.
- Produce business process flows and solution design diagrams.
- Support requirements traceability matrices to align business goals with technical outcomes.
- Partner with technical architects and consultants to translate requirements into actionable technical specifications.
- Provide functional oversight during builds, clarify business needs, resolve variances, and advise QA on acceptance criteria.
- Execute change management plans, create user training documentation, and assist with go-live hypercare support.
- Facilitate structured handoff to customers and account teams for project wrap-up and long-term support.
Requirements
- 3+ years of experience in consulting, analysis, and enterprise project or program delivery.
- Willingness and aptitude to learn IAM concepts, principles, and best practices.
- Ability to evaluate system feasibility and provide data-backed recommendations on security posture, identity lifecycle efficiency, and scalability.
- Excellent communication skills, including synthesizing complex technical specifications for non-technical stakeholders and building consensus.
- Strong organizational skills and attention to detail across multiple client projects.
- Proficiency with project documentation templates, including business requirements documents and solution designs.
- Passion for technology and interest in developing specialized IAM skills.
- Bachelor’s degree in IT, Information Systems, Business Administration, or a related field.
Nice-to-Haves
- Proficiency with Okta WIC, Okta CIC, and Auth0 platforms, including features, functionality, and integration capabilities.
- Okta Certified Professional, Administrator, or Consultant certification.
- Certified Business Analysis Professional (CBAP) certification.
- Familiarity with AI-driven documentation tools for scoping and requirements gathering.
Compensation and Benefits
- Annual base salary of $89,000–$133,000 USD for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington.
- Equity, where applicable, bonus, health, dental and vision insurance, 401(k), flexible spending account, and paid leave, including PTO and parental leave.
Skills
Identity And Access Management, Okta Wic, Okta Cic, Auth0, Business Requirements Documents, Solution Design, Requirements Traceability, Change Management, Qa Acceptance Criteria, Business Process Flows
Similar jobs
Business Operations jobs
Fluent
New York, NY
Manages operational execution for strategic partnership programs, coordinating cross-functional teams, reporting, financial modeling, campaign operations, and partner documentation. Requires 3–5 years of business operations experience and strong project management, analytical, and documentation skills.
LogicGate
Chicago, IL
Build and scale AI-driven workflows that improve internal operational efficiency across business functions. The role requires 3–5 years of experience in automation, systems analysis, business technology, or related work, plus practical fluency with AI tools and strong cross-functional consulting skills.
Axle
Rockville, MD
Provides scientific, programmatic, analytical, and project-management support for an NIH neuroscience research portfolio. The role requires a master’s degree in a relevant field, strong data analysis and communication skills, and proficiency with Microsoft Office tools.
Parallel Systems
Los Angeles, CA
Own purchasing from RFQ through delivery for hardware components, manage supplier commitments and risks, and partner with engineering on inventory and demand planning. Requires 3+ years of procurement or purchasing experience and ERP/MRP experience.
Axle
Bethesda, MD
Manages the controlled lifecycle of regulatory SOPs, Work Instructions, and training modules for NIH aseptic processing and biosafety facilities. The role coordinates reviews and approvals, maintains auditable document and training records, monitors compliance, and supports audits.