Forward Deployed Engineer
Forward Deployed Engineer builds production-grade full-stack software directly with healthcare customers, embedding in operations to identify bottlenecks, design resilient workflow systems, and shape product evolution from real-world insights.
About the job
Responsibilities
- Build production systems: Ship full-stack product capabilities directly into production
- Build workflow orchestration systems, internal tooling, and customer-facing interfaces
- Design resilient systems that coordinate complex operational processes
- Work across frontend, backend, infra, integrations, and AI systems
- Embed directly with customers: Work closely with operators, billing teams, executives, and frontline staff
- Observe operational workflows firsthand and identify systemic bottlenecks
- Lead implementations and deployments within large healthcare organizations
- Translate ambiguous customer pain points into scalable product primitives
- Shape product direction: Define entirely new product lines from customer insight and operational patterns
- Create abstractions that generalize across fragmented healthcare systems
- Influence roadmap prioritization through direct field exposure
- Partner with engineering and GTM to rapidly iterate on high-leverage workflows
- Own outcomes end-to-end: Diagnose failures in messy real-world environments
- Build automation that removes operational burden at scale
- Ensure systems are observable, reliable, and correct under real constraints
Requirements
- Strong full-stack engineering fundamentals
- Comfort operating across frontend, backend, infrastructure, and data systems
- Experience working directly with customers or operational stakeholders
- Ability to move fluidly between technical depth and business context
- Enjoy ambiguous, high-ownership environments
- Like understanding how real organizations operate
- Can deconstruct operational chaos into software systems
- Care deeply about reliability, edge cases, and product quality
- Prefer solving root problems over patching symptoms
- Want to shape products, not just execute tickets
- Energized by customer interaction rather than isolated implementation work
Nice-to-Haves
- Experience with workflow orchestration systems
- Background in AI agents, automation, or integration platforms
- Experience deploying AI-powered systems in production
- Exposure to healthcare, fintech, logistics, or other operationally complex industries
- Experience working in highly customer-embedded engineering roles
Skills
Full-Stack Engineering, Frontend, Backend, Infrastructure, Data Systems, Workflow Orchestration, Ai Systems, Integrations, TypeScript, React, Python, Postgres, Kubernetes
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