Technical Content Specialist
Creates interactive LMS courses, documentation, videos, and hands-on cybersecurity exercises that help customers and internal teams use Censys products effectively. Requires 2+ years in technical writing, instructional design, or related content development, plus experience with eLearning and technical products.
About the job
Responsibilities
- Plan, develop, write, and manage interactive courses and learning paths in the Censys Academy LMS, from goals and structure through publication.
- Convert instructor-led training into engaging, self-paced eLearning.
- Design asynchronous capture-the-flag (CTF) exercises with subject matter experts.
- Create, edit, and publish accurate product documentation.
- Maintain technical content and email onboarding programs so they reflect current product functionality.
- Produce video content about feature releases, customer personas, and real-world product use cases.
- Select the most effective format for each learning objective, including documentation, video, interactive walkthroughs, and hands-on exercises.
- Explain how Censys supports attack surface management, critical infrastructure monitoring, threat hunting, and threat intelligence workflows.
- Participate early in feature development and testing to create enablement content and advocate for user-experience improvements.
- Collaborate with Product, Engineering, Sales Engineering, and Customer Success teams to validate content and align it with customer needs.
Requirements
- 2+ years of experience in technical writing, instructional design, content development, or a related content or enablement role, ideally in B2B SaaS or cybersecurity.
- Experience building, structuring, and publishing content for an LMS or eLearning platform.
- Strong writing skills and the ability to translate complex technical product functionality into clear, engaging content.
- Experience producing or coordinating video content from scripting through final production.
- Ability to learn technical, security-focused products deeply and translate that knowledge into teachable content.
- Strong project management skills with the ability to manage multiple workstreams and deadlines.
- Excellent cross-functional collaboration skills.
- Curiosity, willingness to learn, and sound judgment in applying AI.
Preferred Qualifications
- Familiarity with attack surface management, critical infrastructure monitoring, threat hunting, or threat intelligence.
- Experience designing CTF exercises or other hands-on, scenario-based technical training.
- Experience with video editing and eLearning authoring tools such as Articulate or Camtasia.
- Experience converting instructor-led training into self-paced digital content.
- Familiarity with product documentation tools and publishing workflows.
Compensation
- United States salary ranges: $127,000-$170,000 USD for San Francisco, Seattle, and New York City; $105,000-$144,000 USD for other US locations.
- Bonus eligibility and equity are included.
- Remote pay is localized according to employee work location at 83%-100% of the applicable range.
- Benefits may include equity, health, dental and vision coverage, retirement contributions, parental leave, mental health and wellness benefits, flexible PTO, and a professional development stipend.
Skills
Technical Writing, Instructional Design, Learning Management Systems, Elearning, Product Documentation, Video Production, Project Management, Cybersecurity, Capture The Flag, Articulate, Camtasia, Attack Surface Management, Threat Hunting, Threat Intelligence, Artificial Intelligence
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