Technical Documentation Specialist
Develops and maintains technical, business, and controlled documentation while supporting document control, records organization, audits, and process improvement. Requires a bachelor’s degree or equivalent experience, 2–5 years in documentation-related work, strong editing skills, and proficiency with Microsoft Office and SharePoint.
About the job
Responsibilities
Documentation Development & Editing
- Develop, edit, format, and maintain procedures, work instructions, technical documents, reports, presentations, and supporting materials.
- Convert technical input from engineering, operations, quality, and business teams into clear, accurate, usable documentation.
- Review documents for clarity, structure, formatting, grammar, consistency, and completeness.
- Standardize language, formatting, and organization across company documents.
- Support templates, style guidance, and document standards.
Published & Business Materials
- Prepare polished materials for leadership, customers, partners, regulators, investors, and public-facing use.
- Edit and format presentations, project summaries, technical narratives, reports, and other business materials.
- Coordinate feedback from technical reviewers, leadership, legal, quality, and other stakeholders.
- Maintain appropriate tone, audience awareness, confidentiality, and technical accuracy.
Document Control Support
- Support document intake, formatting, routing, review, approval, release, and archiving workflows.
- Maintain version control and organize current documents for accessibility.
- Update metadata, links, naming conventions, document marks, and release information.
- Support watermarking, signature routing, finalization, and controlled release processes.
- Assist employees with locating records, accessing documents, and following document control procedures.
Records, Systems & Audit Readiness
- Organize and maintain electronic records in document management systems, SharePoint, and related systems.
- Ensure documents and records are complete, accurate, retrievable, and audit-ready.
- Support internal and external audits by gathering, reviewing, and organizing requested documentation.
- Maintain document histories, revision records, approvals, and supporting information.
- Identify gaps, inconsistencies, and outdated information and coordinate updates with document owners.
Process Improvement & Coordination
- Improve documentation workflows, templates, review processes, and system organization.
- Organize document libraries, metadata, folder structures, and tracking tools.
- Coordinate with quality, engineering, operations, business development, legal, leadership, and document control teams.
- Track document status, reviewer feedback, action items, and open issues.
- Support documentation projects, system transitions, and process improvement efforts.
Requirements
- Bachelor’s degree in Communications, English, Business, Technical Communication, Engineering, Science, or a related field; equivalent experience considered.
- 2–5 years of experience in documentation, document control, records management, technical communication, proposal support, business documentation, or related work.
- Strong editing, proofreading, formatting, and document organization skills.
- Experience creating or editing procedures, work instructions, technical reports, presentations, published materials, or controlled documents.
- Ability to work with technical subject matter experts and convert input into clear documentation.
- Strong attention to detail and ability to manage multiple documents, deadlines, reviewers, and priorities.
- Proficiency with Microsoft Office, especially Word, PowerPoint, Excel, Outlook, and SharePoint.
Nice-to-Haves
- Experience with document management systems, metadata, version control, document routing, or release workflows.
- Experience supporting audits, regulated documentation, quality systems, or controlled records.
- Experience in nuclear, manufacturing, aerospace, defense, energy, engineering, or another regulated technical environment.
Compensation & Benefits
- Health, dental, and vision insurance.
- Health savings account.
- Disability and life insurance.
- 401(k) plan.
- Paid time off and holidays.
Work Environment
- Office-based work with regular interaction with engineering, manufacturing, and quality teams.
- Detailed documentation work, cross-department coordination, and participation in audits and compliance activities.
- Occasional time in manufacturing or laboratory environments may be required.
Skills
Technical Writing, Editing, Proofreading, Microsoft Word, Microsoft Powerpoint, Excel, Microsoft Outlook, Sharepoint, Document Management Systems, Metadata, Version Control, Document Routing, Records Management, Document Control, Audit Support
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