Head of Business Operations and Analytics
Leads Business Operations and Analytics, building scalable systems, planning processes, and automation while optimizing workforce supply and demand. The role requires an analytically rigorous, hands-on operator who can lead strategic initiatives and grow a high-performing team.
About the job
Responsibilities
- Build the systems, data infrastructure, and processes needed to support rapid growth.
- Treat internal operations like a product, using AI and automation to improve how the company works.
- Lead cross-functional strategic initiatives, including market expansion and new business opportunities.
- Optimize supply and demand through forecasting, capacity planning, staffing, utilization, and economics.
- Own company planning rhythms, including annual and quarterly planning, internal communications, business reviews, and Board preparation.
- Build and lead the Business Operations and Analytics team while remaining hands-on.
Requirements
- Experience scaling a high-growth business and building the systems and infrastructure required during rapid growth.
- Exceptional analytical and technical rigor, with strong quantitative skills and understanding of data and systems.
- Ability to build rigorous models from messy inputs.
- Experience leading teams while contributing directly to the work.
- A systems-oriented approach that prioritizes automation and AI before adding people or process.
- High standards, urgency, and motivation to build exceptional products and operations.
Skills
Analytics, Data Systems, Business Operations, Forecasting, Capacity Planning, Staffing, Automation, Artificial Intelligence, Quantitative Modeling, Data Infrastructure
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