Client Account Executive, Mid-Market

Responsibilities

• Manage a portfolio of mid-market customers and own the sales process from start to finish.
• Develop territory account plans to consistently achieve quarterly goals and activity metrics.
• Cultivate customer relationships, understand customer strategies and expansion plans, and align Dialpad’s product suite with customer goals.
• Generate pipeline and drive an efficient sales process.
• Achieve or exceed quarterly revenue goals.
• Serve as a trusted Dialpad expert, advisor, and customer resource.
• Identify customers suited for the Customer Advisory Board and Executive Sponsor Program.
• Work closely with Sales Managers, Sales Engineers, Customer Success, Professional Services, Marketing, and Dialpad Partners.
• Provide timely and accurate forecasts to sales leadership.
• Travel to customer locations or events as needed.

Requirements

• 3–5+ years of experience in a closing sales role; mid-market experience preferred.
• Proven success meeting and exceeding revenue targets through new business or account management.
• Ability to communicate, present, and influence key stakeholders and decision-makers.
• Experience with solution-selling techniques such as SPICED and/or MEDDICC.
• Excellent time management and attention to detail.
• SaaS sales background required; UCaaS/CCaaS experience is a plus.
• Experience with CRM software and GSuite tools such as Google Sheets.

Compensation and Benefits

• Competitive salary.
• Comprehensive benefits and perks.
• Opportunities for professional growth.
• AI tools and robust training program.
• Inclusive, collaborative office environment.