OctusNew York, NYManage and grow existing buyside, advisory, and legal accounts through subscription renewals, expansion, and cross-selling. Target 115%+ net retention while collaborating with customer success and product teams.
The salary range estimate for an Account Manager is $95,000 - $130,000, plus a quarterly commission bonus.
Renewal Specialist responsible for managing the full subscription renewal lifecycle, hitting revenue and retention targets, analyzing customer data for retention strategies, and partnering with Sales and Customer Success on upsells and at-risk accounts. Requires 5+ years in renewals at a rapid-growth SaaS company.
Own retention and GMV protection for ezCater's high-value Meal Program accounts as the primary strategic partner. Build deep relationships, conduct business reviews, escalate issues cross-functionally, maintain Salesforce records, and advocate for product improvements using AI tools. Requires 5+ years in account management or consultative sales in B2B/SaaS environments.
Owns customer relationships in a dedicated book of business, driving retention, expansion revenue through sales and customer success activities. Requires 3+ years B2B SaaS experience, data analysis, and relationship management skills.
Manages commercial customer relationships for an AI infrastructure platform, driving renewals, expansions, and retention through strategic engagement, negotiation, and contract lifecycle ownership. Requires SaaS account management experience and Salesforce proficiency.
Manages retention and expansion for enterprise clients in digital health by building relationships, analyzing needs, and delivering tailored solutions. Requires 5+ years in account management or client success, strong communication, and data-driven approach.