Founding Business Development Representative

Responsibilities

• Own outbound prospecting for outpatient healthcare practices using cold calls, email sequences, and LinkedIn outreach.
• Use AI tools (Claude, etc.) to research accounts, personalize messaging at scale, and increase output.
• Build and execute cadences aligned with ICP and messaging strategy.
• Qualify inbound interest from events, community, and partnerships; set discovery calls.
• Distinguish prospects with real urgent pain; book and hand off high-quality discovery calls to Account Executives with context and notes.
• Own show rate and meeting quality.
• Maintain CRM (HubSpot) hygiene, log all touchpoints, and use data to improve.
• Share market intelligence from conversations to refine ICP, messaging, and positioning.
• Develop deep expertise in RCM, healthcare billing, and practice economics to speak credibly with administrators, revenue cycle managers, and CFOs.

Requirements

• 1-2+ years of sales or BDR/SDR experience in a high-growth startup environment.
• Track record of consistent outbound activity (cold calls, email sequences, multi-touch cadences).
• Experience working with a CRM and advanced tech stack (HubSpot preferred).
• Passion for Joyful's mission and solving problems for healthcare providers.
• Relentless and intelligent outbound approach: researches accounts, writes personalized messaging, maintains high volume without sacrificing quality.
• Understands activity-to-meeting math and holds self accountable.
• Coachable, hungry to grow, and interested in a long-term sales career with path to closing role.
• Thrives in early-stage environments: comfortable building playbooks and infrastructure while executing.
• Scrappy execution mindset.

Nice-to-Haves

• Exposure to healthcare, RCM, medical billing, or health-tech sales.

Compensation and Benefits

• Competitive base, performance bonus, and equity.
• Comprehensive healthcare benefits.
• Unlimited PTO (minimum 10 days).
• Professional development stipends.
• Flexibility and regular team off-sites.