Revenue Recovery Specialist
Revenue Recovery Specialist who owns denials, rejections, and aging AR for healthcare practices, pairing deep RCM expertise with AI-native tooling to recover revenue at high throughput and quality.
Joyful Health
AI-powered revenue recovery for healthcare claim denials
health techNew York, NY1-50Series AHybridFounded 2023Salary transparent
About
Joyful Health builds an AI platform that unifies fragmented financial data to investigate, resolve, and recover unpaid insurance claims and denials for healthcare providers and practices. It combines AI agents for denial analysis and expert billers to achieve 95%+ recovery rates on complex claims. This addresses the $125B annual revenue loss in US healthcare due to payment system inefficiencies, allowing providers to focus on patient care.
Tech stack
ReactTypeScriptFastAPIGitHub ActionsPythonSQLAshbyKubernetesEKSPostgreSQLTerraformPyTorchTensorFlowJAXRAGOutbound ProspectingdbtLookerSnowflakeBigQuery
Perks & benefits
Unlimited PTOHealth insuranceEquity
Open roles 15
RCM Workflow Specialist
Reviews and labels AI agent decisions on healthcare claims, performs expert-level RCM workflows including denials and A/R, and collaborates with engineering to improve product features. Requires 5+ years hands-on billing experience and AI tool usage.
RCM Architect
Defines RCM standards and translates billing complexity into strategies, workflows, and insights across Sales, Customer Success, Product, and Operations. Owns outcomes like reducing denials through audits, denial pattern resolution, SOPs, and cross-functional enablement. Requires 8+ years RCM expertise in denials and claims.
Customer Operations Lead
Builds and owns automation, tooling, CRM, ticketing, and reporting infrastructure for post-sales customer operations in healthcare fintech. Requires 4+ years systems experience and fluency in ops tools like Airtable, Hubspot, and AI automation. NYC-based, hybrid.
Founding Recruiter
Builds and scales recruiting function from scratch for high-growth healthtech startup, owning full-cycle hiring across engineering to sales with AI-powered workflows. Requires 5+ years experience, technical recruiting strength, and startup DNA; NYC-based hybrid role.
Revenue Cycle Success Manager
Manages key relationships with healthcare practices, drives strategic narratives using RCM metrics, leads QBRs, owns escalations, and translates customer feedback into product improvements to ensure retention and expansion. Requires 5-8+ years in healthcare revenue cycle management.
Director of Customer Success
Leads and builds Customer Success function for healthcare RCM platform, managing Revenue Cycle Success Managers, defining playbooks/metrics, driving retention/expansion, and turning customer insights into product improvements. Requires 6+ years CS experience with 4+ in leadership, ideally in healthcare tech.
Data Engineer
Build scalable data pipelines and integrations for an AI-powered financial operating system in healthcare. Requires 5+ years data engineering experience with Python, distributed systems, AI pipelines, and big data technologies; NYC-based hybrid role.
AI Engineer
Leads development of agentic AI platform to autonomously resolve healthcare insurance claim denials using multi-agent workflows, RAG systems, and LLMs. Requires 5+ years in production ML engineering with Python and frameworks like PyTorch.
Product Engineer
Builds end-to-end features for an AI-powered financial OS for healthcare practices using React/TypeScript frontend and FastAPI/Python backend. Owns intuitive UIs for dashboards, analytics, and workflows. Requires 3+ years fullstack experience, strong UX focus, and NYC base for 3 days/week office.
Software Engineer
Builds and scales backend data pipelines and integrations for healthcare financial systems, solving interoperability challenges to enable rapid customer onboarding. Requires 5+ years backend experience with Python, distributed systems, and AI pipelines.
Chief of Staff
Acts as force multiplier for CEO, driving execution across priorities, cross-functional initiatives, and operations in fast-scaling healthcare fintech startup. Requires 7-10+ years experience, strong analytical and systems-building skills, high judgment.
Founding Infra Engineer
Founding Infra Engineer owns Kubernetes-based platform, CI/CD pipelines, observability, security, and PostgreSQL optimization for a healthcare financial OS. Requires 5+ years Infra/SRE experience; NYC-based hybrid role.
Account Executive
Full-cycle Account Executive owning sales to mid-market and enterprise healthcare practices, managing full pipeline from prospecting to closing complex $100k+ ACV deals. Requires 5-7+ years B2B sales experience, preferably in healthcare/RCM.
Founding Analytics Engineer
Founding Analytics Engineer builds analytics infrastructure from scratch, designs data models and metrics frameworks for healthcare financial data, and creates self-service dashboards. Requires 5+ years experience with SQL, dbt, Python, and cloud data warehouses; NYC-based hybrid role.