Principal Revenue Operations Systems Administrator
Leads the architecture, governance, integrations, and strategic evolution of Salesforce and the broader global GTM systems ecosystem. The role requires 9–12 years of experience, deep Salesforce architecture expertise, and strong RevOps systems leadership in a B2B SaaS environment.
About the job
Responsibilities
- Own Salesforce architecture, including the data model, security model, territories, and scalability design.
- Define integration architecture across Salesloft, ZoomInfo, LeanData, and Workato.
- Establish a long-term systems roadmap aligned with GTM growth targets.
- Serve as the final escalation point for complex system issues and architectural decisions.
- Design scalable automation using Salesforce Flows, integrations, and event-based architectures.
- Lead end-to-end delivery of system initiatives from problem definition through deployment.
- Identify and eliminate operational bottlenecks through proactive system design.
- Define enterprise-wide data governance standards and enforcement mechanisms.
- Ensure consistent pipeline, revenue, and customer data definitions.
- Build systems that enable reliable analytics and forecasting.
- Leverage AI tools to improve workflow automation, data quality monitoring, forecasting, and pipeline insights.
- Evaluate and implement AI-assisted workflows and agent-based automation within RevOps systems.
- Mentor systems administrators and elevate team technical standards.
- Partner with RevOps leadership to define systems strategy and investment priorities.
- Translate technical tradeoffs into clear business decisions.
Requirements
- 9–12 years of total experience.
- 6+ years of Salesforce or RevOps systems experience.
- Proven ownership of Salesforce architecture in a B2B SaaS environment.
- Experience leading end-to-end system implementations or transformations.
- Deep expertise in Salesforce configuration, including Flows, security, and data models.
- Experience with CPQ, territory management, or partner ecosystems.
- Experience with integration platforms and APIs, including Workato.
- Expertise in CRM data architecture.
- Salesforce Administrator Certification (ADM-201).
Nice-to-Haves
- Advanced Salesforce certifications, such as Advanced Administrator or Platform App Builder.
- Hands-on experience with Salesloft, LeanData, ZoomInfo, or HubSpot.
- Experience scaling systems in $100M+ ARR SaaS companies.
- Exposure to AI-driven RevOps workflows or automation tools.
- Experience defining global GTM systems strategy.
Skills
Salesforce, Salesforce Flows, Salesforce Security, Crm Data Architecture, Workato, Salesloft, ZoomInfo, Leandata, HubSpot, APIs, CPQ, Territory Management, AI Automation, Data Governance, Revenue Forecasting
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