Coordinator, Shared Services
Supports HR Shared Services operations by maintaining employee data, processing organizational changes, validating records, and preparing reports. The role requires at least one year of HR operations or shared-services experience, strong data accuracy, and familiarity with HR systems and spreadsheets.
About the job
Responsibilities
- Support the transition of work within the HR Shared Services, APAC team in India and help ensure relevant SLAs are met.
- Learn and assist with day-to-day HR data processes, including employee record updates, organizational structure changes, and data validation.
- Support the cleansing and maintenance of HR data in alignment with company policies and global standards.
- Meet agreed critical metrics and SLAs.
- Assist with preparing reports and trackers for internal HR teams and audits.
- Deliver consistent, high-quality service to internal customers and partners while following standard operating procedures.
- Maintain confidentiality and accuracy when handling sensitive employee data.
Requirements
- At least 1 year of experience in HR operations, shared services, HR data entry, or HR data management.
- Basic understanding of HR systems, HR data, Excel, or Google Sheets.
- Excellent analytical, communication, and problem-solving skills.
- Ability to learn quickly, ask questions, and follow through on assigned work.
- Comfortable working in a structured, process-driven environment.
- Good understanding of data governance frameworks and data quality.
Nice to Have
- Experience supporting HR Shared Services across APAC, India, EMEA, or NAMER regions.
- Familiarity with ticketing tools such as Zendesk.
Skills
Hr Operations, Hr Shared Services, Hr Data Management, Hr Systems, Excel, Google Sheets, Zendesk, Data Governance, Data Validation, Sla Management
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