Senior Business Development Manager

What you will do

• Recruit and manage top-tier SI partners; secure resourcing and ensure delivery quality
• Build a metrics-driven program with regular reporting to partners and internal leadership
• Lead escalation management — resolve issues quickly and decisively
• Connect customers with relevant partners and support end-to-end deal execution
• Structure and negotiate complex commercial agreements with Legal, Finance, and exec leadership
• Evaluate corporate development opportunities that expand services delivery capacity
• Drive aggressive follow-up: own open items, set clear deadlines, ensure nothing drops
• Conduct market research and competitive analysis on the services partner landscape

What you will need

• Bachelor's Degree required
• 8+ years in BD and/or sales at high-growth SaaS companies
• 3+ years direct experience managing services delivery partners (GSIs and large regional SIs)
• Proven track record of proactive, assertive follow-up and accountability
• Experience structuring and negotiating complex commercial partnerships / co-delivery arrangements
• Strong executive presence — ability to engage senior stakeholders at large SI firms and internally
• First-principles thinker who thrives in ambiguous environments
• Strong negotiation, communication, and organizational skills
• Deep knowledge of SaaS/services business models and the professional services ecosystem

Nice to Have

• MBA or advanced degree
• Direct experience in the HCM / HR Tech / Payroll ecosystem
• Prior experience at or partnering with a Big 4 / GSI firm (Deloitte, Accenture, PwC, etc.)
• Background in implementation or professional services delivery (not just managing partners)
• Experience building a partner program from scratch
• Track record managing partner P&Ls or co-sell / co-delivery revenue targets