Product Operations Manager
Product Operations Manager drives efficiency in product development by streamlining processes, coordinating launches across teams, and acting as liaison between Product and Go-to-Market. Requires 4+ years experience in product operations or related roles with strong analytical and communication skills.
About the job
Core Responsibilities
Product Enablement:
- Steer and surface key insights to help prioritize feature roadmaps.
- Represent customer needs across the product development process.
- Identify opportunities to improve processes and tooling for engineering velocity.
Launches:
- Coordinate end-to-end launch of new features across product, engineering, marketing, sales, and customer support.
- Drive Early Access Programs.
- Own rollout implementations and run of show across collaborators.
Product & Engineering Excellence:
- Use feedback loops for feature iterations or fixes.
- Build reporting dashboards, agents, and quarterly reports.
Stakeholder Management:
- Improve decision-making around feature development.
- Act as liaison between Product, Engineering, Design, and Go-to-Market.
- Drive clarity on product priorities and statuses.
What You'll Achieve
- Expert in product features and roadmap.
- Own launch operations and feedback translation.
- Analyze customer insights for prioritization.
- Support engineering and product prioritization.
Skills You'll Need
- 4+ years in product operations, technical program management, project management, or product ownership.
- Strong communication with technical and non-technical audiences.
- Effective collaboration across teams and offices.
- Strong analytical, debugging, and problem-solving skills.
- Decision-making with limited data.
- Curiosity about AI tools.
Nice to Haves
- Knowledge of Linux, scripting, APIs, NoSQL, Nginx, MySQL.
- Experience with Python, Go, C++, or Java.
- Background in product management or engineering.
- Data analysis and dashboarding skills.
Compensation
For San Francisco and New York: $140,000–$190,000 base salary per year, plus equity and benefits.
Skills
Linux, Python, Go, Java, C++, APIs, NoSQL, MySQL, Nginx, Data Analysis
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