Solutions Engineer, Mid-Market

What You'll Do

• Partner with Mid-Market Account Executives to shape deal strategy, drive discovery conversations, and deliver high-impact demonstrations that support customer decision-making
• Showcase Motive’s value by creating customized demos that resonate across technical, operational, and business audiences — positioning yourself as a trusted advisor to Mid-Market customers
• Translate customer challenges into clear, actionable solutions that deliver measurable business outcomes
• Develop deep knowledge of the competitive landscape, supporting Mid-Market AEs on displacement and growth opportunities
• Establish yourself as a product authority — mastering today’s platform while shaping conversations around future innovations
• Collaborate on RFIs and RFPs to position Motive as the partner of choice for Mid-Market organizations
• Act as a visible connector between Sales and cross-functional teams (Product, Engineering, Customer Success, Marketing), ensuring customer insights drive continuous improvement and innovation

What We're Looking For

• 3+ years of experience supporting Mid-Market or comparable market segments in a customer-facing pre-sales or solutions engineering role, with experience in SaaS and/or hardware
• Bachelor’s degree preferred; advanced degree a plus
• Experience in a customer-facing pre-sales role with the flexibility and willingness to travel 15-20%
• Familiarity with value-based selling frameworks and/or solutions engineering methodologies (e.g., MEDDIC, MEDDPICC, Command of the Message, Demo2Win, Great Demo!, or comparable)
• Excellent communication skills with the ability to translate technical topics for both technical and non-technical audiences
• Demonstrated success supporting complex solution sales and navigating Mid-Market — or similar market segment — sales cycles
• Proven analytical and problem-solving abilities with a solutions-oriented mindset
• Experience with APIs, integrations, and technical solution design

Compensation On-target earnings (base pay + commissions): $125,000–$150,000 USD. Total compensation may include restricted stock units. Benefits include health, dental, vision, 401k, PTO, disability, and life insurance (subject to eligibility).