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CognitionCognition

People Operations Lead

Leads the systems, programs, and operational infrastructure that support a growing technology company’s workforce, including benefits, immigration, compliance, policies, and employee operations. Requires 7+ years of end-to-end People Operations or HR experience in a fast-growing startup or tech environment.

About the job

Responsibilities

  • Own and evolve People systems and operational infrastructure, including HR technology, data, workflows, and integrations.
  • Design scalable People Operations systems, tracking, playbooks, checklists, documentation, and ownership models.
  • Lead US benefits operations and administration; support evolving international benefits programs.
  • Build and manage compliance infrastructure across a multi-state and international workforce.
  • Develop and maintain employee policies and the handbook.
  • Surface risks, dependencies, and tradeoffs in People-related business decisions.
  • Partner with Payroll, Finance, Legal, IT, Recruiting, and external vendors.
  • Use data, reporting, controls, and operational insights to improve programs proactively.
  • Support high-priority People and business projects as needed.

Requirements

  • 7+ years of experience in People Operations or HR at a fast-growing startup or technology company.
  • Strong end-to-end People Operations experience across benefits, immigration, compliance, systems, and employee operations.
  • Experience operating in a high-velocity environment where priorities and processes evolve quickly.
  • First-principles thinking and a practical, can-do approach to ambiguous problems.
  • Strong data-driven, analytical, and program management skills.
  • Ability to manage complex cross-functional initiatives from concept through execution.

Skills

People Operations, Human Resources, Benefits Administration, Immigration, Hr Compliance, HRIS, Payroll, Employee Relations, Program Management, Data Analysis

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