Business Systems Analyst, Revenue Operations
Own Salesforce administration and build AI-powered revenue workflows across the go-to-market stack. The role partners with revenue teams on automation, data quality, integrations, and scalable systems, requiring strong Salesforce, RevOps, analytical, and communication skills.
About the job
Responsibilities
- Own Salesforce end-to-end, including users, permissions, flows, validation rules, custom objects, and data quality.
- Build and scale AI-powered RevOps workflows for email automation, AI-powered sales call preparation, automated deal desk processes, and closed-lost insights.
- Translate business requirements into reliable, maintainable technical solutions with Sales, Customer Success, Marketing, and RevOps leadership.
- Identify and eliminate manual work in revenue workflows through automation.
- Design human-in-the-loop systems that balance automation, quality, escalation management, and operational trust.
- Monitor integrations, resolve failures, and maintain accurate, timely data across the go-to-market stack.
- Document systems, workflows, and processes to support scaling, iteration, and onboarding.
- Partner with Enablement to provide inputs for training Sales on new systems and workflows.
Requirements
- 3+ years of Salesforce administration experience in a startup environment.
- Salesforce Administrator certification strongly preferred.
- Experience owning complex Salesforce organizations with a focus on scale and data integrity.
- Production experience with AI-powered tools.
- Hands-on experience with Gong, Claude/Anthropic, Hex, or Clay is a strong plus.
- Experience with Slack workflows.
- Understanding of revenue operations workflows, including pipeline management, forecasting, lead routing, deal reporting, and win/loss analysis.
- Understanding of data movement between systems and common integration failure points.
- SQL or similar query skills and experience working with or alongside data teams.
- Clear communication, documentation, and executive presence.
- Proactive ownership and strong business acumen, with the ability to connect systems decisions to revenue outcomes.
Benefits and Compensation
- Competitive salary and meaningful equity.
- Comprehensive medical, dental, and vision coverage for employees and dependents.
- Unlimited and flexible paid time off.
- Generous paid parental and new-child bonding leave.
- Monthly mandatory self-care days.
- Fitness classes, meditation and mindfulness tools, virtual therapy, and family planning assistance.
- Support for management training, conferences, workshops, and certifications.
- US base salary range: $140,000–$173,000 annually.
- Hybrid work from the San Francisco office; employees within 50 miles are expected to work in the office at least three times per week.
Skills
Salesforce, Salesforce Administration, Salesforce Flows, Salesforce Validation Rules, AI Automation, Gong, Claude, Hex, Clay, Slack Workflows, SQL, Data Integrations
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