Site Operations Technician

Key Responsibilities

• Perform routine walkthroughs of Industrial Compute facilities to verify operational readiness and identify potential issues.
• Monitor site conditions and report abnormalities involving hardware spaces, network rooms, utilities, logistics areas, and common infrastructure.
• Support coordination of vendors, contractors, and partner organizations performing work on-site.
• Assist with hardware deliveries, inventory movements, asset tracking, and equipment staging.
• Document operational issues and coordinate follow-up with Hardware Operations, Facilities, Infrastructure Delivery, or external partners.
• Support physical audits of racks, equipment, inventory, and infrastructure assets.
• Assist with site access coordination and ensure work activities comply with established operational procedures.
• Maintain accurate operational documentation, logs, and site records.
• Participate in operational readiness activities for new deployments, expansions, and infrastructure upgrades.
• Escalate operational risks that may impact availability, safety, or project schedules.
• Partner with cross-functional teams to continuously improve operational processes and site execution.

Qualifications

• Associate's degree, technical certification, military experience, or equivalent practical experience.
• 2+ years supporting data center operations, facilities, hardware operations, manufacturing, industrial operations, or mission-critical infrastructure.
• Experience working in technical or operational environments requiring strong attention to detail.
• Able to document issues clearly and communicate effectively across technical and non-technical teams.
• Comfortable working in active data center or industrial environments.
• Able to lift equipment, move hardware, climb ladders, and perform physical work as required.
• Willing to work flexible schedules, including occasional evenings or weekends during major deployments.

Preferred Skills

• Experience supporting hyperscale data centers or cloud infrastructure.
• Familiarity with server hardware, networking equipment, racks, and structured cabling.
• Experience using inventory management or asset tracking systems.
• Knowledge of basic safety procedures for mission-critical facilities.
• Experience coordinating contractors or external vendors.
• Familiarity with ticketing systems and operational workflows.
• OSHA, First Aid, or similar operational certifications are a plus.