Chief of Staff, CRO
The Chief of Staff to the CRO serves as a strategic advisor and operational leader, coordinating executive planning, revenue initiatives, board communications, and cross-functional execution. The role requires 8–12 years of experience, strong analytics and executive communication skills, and a bachelor’s degree or equivalent experience.
About the job
Responsibilities
- Serve as a trusted advisor and thought partner to the CRO and revenue leadership on strategy, initiatives, and organizational priorities.
- Drive leadership operations, including executive staff meetings, QBRs, and strategic planning cycles.
- Lead goal-setting and tracking across the global revenue organization.
- Triage escalations and drive cross-functional resolution of complex business blockers and time-sensitive customer issues.
- Act as the CRO’s proxy in reviewing account plans, preparing briefing materials, and managing customer and partner meetings.
- Follow up on critical customer and partner interactions to drive business outcomes.
- Serve as CRO Board Liaison; prepare board materials, investor updates, executive presentations, and organizational announcements.
- Partner with the CEO’s Chief of Staff, Sales Strategy & Analytics, Field Operations, Finance, and People teams to drive alignment.
- Build relationships with executives and senior leaders to achieve project objectives.
- Identify delegation opportunities and optimize the CRO’s time allocation.
Requirements
- 8–12 years of progressive experience in chief of staff, top-tier management consulting, corporate strategy, or revenue operations leadership roles at high-growth technology companies.
- Proven experience leading cross-functional projects, influencing senior stakeholders, and delivering results in matrixed organizations.
- Executive presence and confidence working with Board members, C-suite executives, and senior leaders.
- Strong analytics and reporting capabilities, including translating data into actionable insights.
- Advanced proficiency with Salesforce, business intelligence tools, and presentation software.
- Experience building scalable processes and operating systems that improve organizational efficiency.
- Exceptional organizational and time-management skills, with the ability to shift priorities while managing multiple projects.
- Strong collaboration, emotional intelligence, initiative, self-motivation, and bias toward action.
- Exceptional written communication and comfort documenting in public and working asynchronously.
- Bachelor’s degree in Business Administration, Finance, or a related field, or equivalent work experience.
- Ability to travel as needed to support the CRO.
Benefits
- Flexible paid time off.
- Team member resource groups.
- Equity compensation and employee stock purchase plan.
- Growth and development fund.
- Parental leave.
Skills
Salesforce, Business Intelligence, Executive Presentations, Strategic Planning, Revenue Operations, Cross-Functional Leadership, Data Analysis, Reporting, Process Design, Project Management
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