Manager, AI Deployment
Leads a team of AI Deployment Managers to scale adoption for enterprise customers, owning post-sales planning, processes, and customer outcomes. Requires 4+ years in customer-facing technical roles and deep knowledge of software development and AI tooling.
About the job
Responsibilities
- Hire, lead, and develop a team of AI Deployment Managers, including onboarding, coaching, performance management, and ongoing skill development.
- Own post-sales book planning, with accountability for account health, usage, risk mitigation, and expansion pipeline generation.
- Build lightweight, scalable processes that codify what works while preserving speed, flexibility, and low friction.
- Ensure customers achieve measurable engineering and business value from Cursor through effective rollout, enablement, and adoption strategies.
- Partner closely with Sales and Field Engineering to deliver a seamless post sale experience and support expansion opportunities.
- Collaborate with Product, Engineering, and Marketing to advocate for customer needs, influence roadmap priorities, and drive product adoption.
- Act as an escalation point for complex deployments and high stakes enterprise accounts.
- Guide best practices around rollout strategy, prompt design, context configuration, and internal enablement.
Requirements
- 4+ years experience leading customer-facing technical roles such as TAM, Solutions, Deployment, or similar.
- Strong understanding of software development lifecycles, engineering org structures, and AI-enabled developer tooling.
- Proven ability to drive adoption and influence expansion through customer outcomes.
- Executive presence and strong communication skills, comfortable white-boarding with developers and discussing value with VP and CTO level stakeholders.
- High agency, scrappy operator who thrives in fast moving, ambiguous environments.
Skills
AI, Software Development Lifecycles, Developer Tooling, Customer Success, Technical Account Management, Prompt Design, Context Configuration, Salesforce, Field Engineering, Product Roadmap
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