Enterprise Sales Director - Retail

Responsibilities

• Execute strategic account-based selling motions for Tier 1 retail and distribution accounts.
• Orchestrate multi-threaded engagements across CIO, category management, merchandising, replenishment, and retail media stakeholders.
• Manage a named account territory and the full sales cycle, from outbound lead sourcing through negotiation, contracting, and closing.
• Lead discovery sessions and solution capability overviews for CPG and retail companies.
• Engage subject-matter experts for deep-dive demonstrations and technical meetings.
• Maintain expert knowledge of Crisp’s use cases, value proposition, features, benefits, and applications.
• Monitor the competitive landscape and position Crisp’s offering against customer requirements.
• Manage multiple enterprise sales cycles involving five or more cross-functional stakeholders.
• Generate outbound leads in a greenfield territory and achieve new-business sales quotas.
• Communicate effectively in writing and verbally throughout the sales process.
• Share market insights with product and marketing teams to influence roadmap and positioning.
• Travel as required.

Requirements

• 7+ years of quota-carrying enterprise SaaS sales experience, primarily in retail and distribution.
• Proven ability to manage and close complex sales cycles involving business and technical stakeholders.
• Strong understanding of retail data sources, including retail portal data, POS inventory, supply chain/EDI, and shopper insights.
• Ability to guide prospects in selecting data sources for specific business outcomes.
• Demonstrated ability to identify, manage, and close strategic opportunities in competitive markets.
• Experience partnering with customers and legal teams throughout the contract lifecycle, including master service agreements.
• Experience with Salesforce, LinkedIn, Outreach, and Slack.
• BA/BS degree or equivalent.

Preferred Qualifications

• Knowledge of CPG functions such as supply chain, category management, sales, revenue growth management, or insights.
• Experience selling solutions involving agentic AI, data science, analytics, business intelligence, integrations, or big data.
• Experience selling to IT organizations.
• Ability to align solution features and benefits with customer needs.

Compensation and Eligibility

• Compensation is determined by qualifications, professional experience, skill set, and geographic location; specific details are discussed during the hiring process.
• Applicants must be authorized to work for an employer in the United States, Canada, or the United Kingdom.