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OpenAIOpenAI

Account Director, Manufacturing

Own and grow key manufacturing accounts by building executive relationships and driving AI adoption across operations, supply chain, and engineering. Requires 14+ years enterprise SaaS/PaaS sales experience with proven success selling to large manufacturers and hitting >$2M annual targets.

About the job

Responsibilities

  • Manage a small number of key manufacturing accounts, developing and executing comprehensive account strategies.
  • Build trusted relationships with senior executives and business leaders across technology, operations, engineering, supply chain, manufacturing, and other functions.
  • Lead enterprise prospects’ journeys from initial consideration and use-case identification through successful deployment and expansion.
  • Help customers identify and prioritize high-value applications of AI across their manufacturing operations and broader enterprises.
  • Partner with solutions and research engineering to build and execute complex customer programs and projects.
  • Navigate complex enterprise environments involving legacy systems, operational technology, security requirements, data governance, and global stakeholders.
  • Own a consumption revenue target.
  • Manage consumption revenue forecasts.
  • Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
  • Closely monitor the manufacturing industry landscape, including customers, competitors, partners, technologies, and emerging AI use cases, to contribute to product roadmap and other corporate strategies.
  • Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
  • Support the recruitment and onboarding of other teammates.
  • Support the development of company culture.

Requirements

  • 14+ years selling platform-as-a-service and/or software-as-a-service solutions.
  • Significant experience selling complex enterprise technology solutions to large manufacturing organizations.
  • A strong understanding of the manufacturing industry, including its business models, operational environments, technology ecosystems, and transformation priorities.
  • Experience developing executive relationships across functions such as technology, engineering, operations, supply chain, manufacturing, and procurement.
  • Experience navigating complex, global accounts with multiple business units, facilities, stakeholders, and decision-makers.
  • The ability to connect emerging technologies to measurable business outcomes, including productivity, efficiency, quality, innovation, resilience, and revenue growth.
  • Achieving revenue targets greater than $2M per year for more than 3 years.

Skills

SaaS Sales, Paas Sales, Enterprise Sales, Account Management, Manufacturing Industry Knowledge, Executive Relationship Building, Revenue Forecasting, Pipeline Management, Complex Deal Navigation, Ai/Ml Solutions

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