Account Director, Commercial
Own commercial customer relationships and sales cycles for OpenAI products across the SMB segment, from discovery through close and expansion. The role requires at least five years of software sales experience, closing expertise, pipeline-generation ability, and credibility with technical and executive stakeholders.
About the job
Responsibilities
- Own commercial opportunities from qualification through close, onboarding, and expansion.
- Build and manage pipeline across inbound, outbound, and existing customer opportunities.
- Lead discovery conversations and translate customer priorities into use cases for ChatGPT and the OpenAI API.
- Develop trusted relationships with business, technical, and executive stakeholders.
- Navigate commercial processes with Product, Finance, Legal, Growth, and Revenue Operations.
- Maintain accurate pipeline and forecasts while working toward revenue and adoption goals.
- Identify expansion opportunities and develop account strategies.
- Share customer and market insights to improve products, programs, and the SMB sales motion.
- Contribute to scalable systems, processes, and sales playbooks.
Requirements
- 5+ years of relevant software sales experience.
- At least 3+ years of closing experience involving SMB, mid-market, or commercial sales cycles.
- Demonstrated record of meeting or exceeding revenue targets.
- Strong discovery, qualification, pipeline-generation, and account-planning skills.
- Ability to communicate complex technical products to business and technical audiences.
- Ability to build trust with senior executives and navigate C-suite conversations.
- Customer-centric approach and strong understanding of customers’ AI adoption priorities.
- High ownership, sound judgment, curiosity, adaptability, and organizational skills.
- Exceptional communication and collaboration skills.
Compensation
- Annual salary: $198,000–$220,000.
Skills
Software Sales, Consultative Selling, Discovery, Qualification, Pipeline Generation, Account Planning, ChatGPT, OpenAI API, Forecasting, Executive Communication
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