AI Deployment Manager
Delivers technical training, workshops, and adoption programs that help enterprise customers deploy and operationalize OpenAI products. The role requires strong customer communication, coding and API fluency, and practical knowledge of production AI systems.
About the job
Responsibilities
- Own technical enablement for OpenAI products, including ChatGPT Enterprise, Codex, Agents, and API capabilities.
- Lead customer training and enablement across onboarding, expansion, optimization, and long-term adoption.
- Design and deliver onboarding sessions, advanced capability training, executive briefings, hackathons, and hands-on workshops.
- Drive customer activation, sustained usage, and measurable business value through structured enablement and deployment programs.
- Partner with Sales, AI Success Engineers, Solutions Engineering, and Product teams across the customer lifecycle.
- Develop reusable training assets, playbooks, and best practices.
- Gather and synthesize customer feedback to inform product and program improvements.
Requirements
- 4+ years of experience in customer-facing or instructional roles engaging C-level and senior technical audiences in complex enterprise environments.
- Exceptional presentation and communication skills for explaining technical concepts to senior and executive audiences.
- Strong technical depth across coding, agents, and APIs.
- Practical understanding of how AI systems are built, evaluated, and operated in production, including RAG, evaluation strategies, and fine-tuning.
- Experience leading structured technical trainings such as API bootcamps, workshops, or enablement sessions.
- Ability to design learning journeys, handle live questions, and reason through problems in real time.
- Ability to connect technical capabilities to business outcomes such as productivity, efficiency, cost reduction, risk mitigation, or revenue impact.
- Ability to adapt quickly to changing information, priorities, and real-time customer questions.
- Commitment to the safe and ethical evolution of AI.
Benefits
- Hybrid work model with 3 days per week in the Tokyo office.
- Relocation assistance for new employees.
Skills
Chatgpt Enterprise, Codex, Agents, API, RAG, Fine-Tuning, Ai Evaluation, Technical Training, Instructional Design, Customer Enablement
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