Manager, Pre-Sales and Solution Engineering

Responsibilities

Identify and Frame Value for Prospects and Customers

• Own the end-to-end customer value journey, including landing, expansion, adoption, and renewal of accounts.
• Translate customers’ strategic objectives into high-impact Celonis use cases and evangelize Process Intelligence across prospects and customers.
• Communicate value opportunities and strategic roadmaps to C-level executives in partnership with sales leadership and Celonis executives.
• Serve as an executive sponsor across the customer portfolio and establish Celonis as a strategic business transformation platform.

Create and Scale Value Across the Portfolio

• Lead customers through the Celonis Value Journey.
• Support deployment of new features, apps, and products across the customer base.
• Advance strategic growth programs focused on value creation.
• Ensure customer success, architect improvement measures, and manage change within the customer base.
• Pioneer new methodologies within the Value Engineering organization.
• Direct Value Engineering, Services, and Ecosystem resources through the Customer Value Journey.
• Build strategic customer relationships as an executive sponsor.
• Host Quarterly Business Reviews (QBRs) and Executive Business Reviews (EBRs) to communicate results and realized value to senior management and C-level executives.

Grow and Lead Talent

• Recruit and develop Value Engineers while maintaining high standards for candidate excellence.
• Provide hands-on engagement, continuous feedback, and active mentorship.
• Lead by example and demonstrate Celonis leadership principles.
• Allocate resources effectively to deliver sales, renewal, value, and adoption targets.
• Communicate organizational successes and risks proactively.

Requirements

• Business domain expertise, such as Finance or Supply Chain, with experience in strategic transformation initiatives.
• Ability to build compelling customer value roadmaps.
• Deep understanding of industry trends and strategic challenges facing C-suite stakeholders.
• Experience building integrated Celonis Process Intelligence roadmaps.
• Experience guiding customer IT teams through a Process Intelligence journey.
• Hands-on ability to build dashboards, Apps, and Action Flows.
• Project management experience, including managing scope, expectations, and timelines.
• Experience preparing and communicating results to internal and external stakeholders and management.
• Experience with value-selling methodologies, including discovery, qualification, value assessments, and proofs of value.
• Track record of identifying and prioritizing use cases, implementing improvement measures, establishing operating models, and training customer users to realize value and renew or expand subscriptions.
• Sales and commercial acumen, including qualifying engagements, conducting customer discovery, allocating resources, and championing value-selling methodologies.
• Proven leadership ability, including hands-on leadership and serving as a role model.

Compensation and Benefits

• Restricted Stock Units (RSUs) and merit-based refresh grants for full-time employees.
• Inclusive parental leave: 24 weeks for primary carers and 12 weeks for supporting carers.
• Flexible hybrid work model, with remote focus and office collaboration.
• Unlimited PTO in applicable regions and generous PTO globally.
• Learning framework, mentorship programs, and access to a dedicated learning platform.
• Subsidized Wellhub memberships, mental health counseling, and Wellness Weeks.
• Paid annual Impact Days for community and environmental volunteering.
• Inclusion Think Tank and annual Inclusion Days.