Enterprise Solutions Engineer

Responsibilities

• Collaborate with Account Executives to understand customer requirements and develop customized technical solutions.
• Translate business objectives into technical requirements and solution designs.
• Drive compelling demos and impactful Proof of Values (PoVs) to effectively showcase the value of the CodeRabbit platform.
• Help in responding to security questionnaires.
• Provide feedback and collaborate cross-functionally with product and engineering teams to address customer issues.
• Stay abreast with industry trends, and emerging technologies in AI-powered development tools and platforms.
• Contribute towards improvement of internal tools and documentation of playbooks, guides and best practices.
• Support transition from pre-sales to post-sales to ensure a smooth customer onboarding experience.

Requirements

• 5+ years of experience in a customer-facing technical role with 2+ years in a dynamic, fast-paced, startup-like environment.
• Experience working with diverse stakeholders, from technical teams to business leaders.
• Strong organizational skills and ability to manage multiple customer needs simultaneously.
• Strong experience with software development tools and platforms.
• Comfortable working with command line.
• Knowledge in cloud platforms (AWS, GCP or Azure).
• Excellent communication and interpersonal skills.
• Strong sense of ownership, self-motivation and eagerness to acquire new skills solve new problems.
• Willingness to uplevel the knowledge and skills of your peers through mentorship, trainings and shadowing.

Nice-to-Haves

• Experience in container orchestration platforms (e.g., Kubernetes), infrastructure as code (e.g. Terraform), CI/CD tools (e.g. GitHub Actions).

Compensation

Base pay range: $175K - $190K. Actual salary will be based on job-related skills, experience, and location.