Enterprise Solutions Engineer
Technical advisor partnering with sales to demo CodeRabbit's AI code review platform, develop custom solutions, run PoVs, and support customer onboarding. Requires 5+ years customer-facing experience, cloud knowledge, and strong communication skills.
About the job
Responsibilities
- Collaborate with Account Executives to understand customer requirements and develop customized technical solutions.
- Translate business objectives into technical requirements and solution designs.
- Drive compelling demos and impactful Proof of Values (PoVs) to effectively showcase the value of the CodeRabbit platform.
- Help in responding to security questionnaires.
- Provide feedback and collaborate cross-functionally with product and engineering teams to address customer issues.
- Stay abreast with industry trends, and emerging technologies in AI-powered development tools and platforms.
- Contribute towards improvement of internal tools and documentation of playbooks, guides and best practices.
- Support transition from pre-sales to post-sales to ensure a smooth customer onboarding experience.
Requirements
- 5+ years of experience in a customer-facing technical role with 2+ years in a dynamic, fast-paced, startup-like environment.
- Experience working with diverse stakeholders, from technical teams to business leaders.
- Strong organizational skills and ability to manage multiple customer needs simultaneously.
- Strong experience with software development tools and platforms.
- Comfortable working with command line.
- Knowledge in cloud platforms (AWS, GCP or Azure).
- Excellent communication and interpersonal skills.
- Strong sense of ownership, self-motivation and eagerness to acquire new skills solve new problems.
- Willingness to uplevel the knowledge and skills of your peers through mentorship, trainings and shadowing.
Nice-to-Haves
- Experience in container orchestration platforms (e.g., Kubernetes), infrastructure as code (e.g. Terraform), CI/CD tools (e.g. GitHub Actions).
Compensation
Base pay range: $175K - $190K. Actual salary will be based on job-related skills, experience, and location.
Skills
AWS, GCP, Azure, Kubernetes, Terraform, GitHub Actions, CI/CD, Command Line, Software Development Tools
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