AI Transformation Lead
Strategic customer-facing role driving large-scale AI workflow adoption for enterprise fashion and retail brands. Partners with design, merchandising, and executive teams to implement AI transformation initiatives.
About the job
Responsibilities
- Become a deep expert in Raspberry AI’s platform, workflows, and evolving capabilities across design, merchandising, and product development use cases.
- Partner closely with enterprise customers to understand how teams adopt and operationalize AI across creative and production workflows.
- Identify high-performing customer workflows and translate them into scalable playbooks, implementation strategies, and best practices for broader customer adoption.
- Advise customers on organizational and operational changes required to successfully implement AI workflows across large teams and cross-functional organizations.
- Drive AI transformation initiatives across enterprise retail organizations ranging from hundreds to thousands of users.
- Work cross-functionally with Product, Engineering, Customer Success, and Sales teams to influence product direction and improve customer outcomes.
- Create clear documentation, enablement materials, workflow frameworks, and executive-ready recommendations for internal and external stakeholders.
- Lead strategic customer workshops, product trainings, workflow audits, and executive business reviews.
- Act as a trusted advisor to customer leadership teams, helping them understand how generative AI can improve speed, efficiency, creativity, and organizational alignment.
- Surface recurring workflow gaps, customer pain points, and operational insights to influence roadmap prioritization and product strategy.
- Stay at the forefront of AI-native creative workflows and emerging industry trends across fashion, retail, and digital product creation.
Requirements
- 7+ years of experience in fashion technology, enterprise SaaS, AI workflow consulting, product operations, digital transformation, or creative systems implementation.
- Deep understanding of retail, fashion, or product development workflows across design, merchandising, sourcing, and production organizations.
- Strong familiarity with generative AI tools and creative workflows using platforms such as Midjourney, Firefly, ComfyUI, Krea, Runway, or similar systems.
- Experience driving operational change management or technology transformation initiatives within large organizations.
- Exceptional communication and storytelling skills — able to influence both executive stakeholders and hands-on creative teams.
- Proven ability to translate complex product capabilities into practical operational workflows and measurable business outcomes.
- Highly strategic and systems-oriented thinker who can connect individual workflows to broader organizational transformation.
- Strong documentation and enablement skills with the ability to create scalable frameworks, playbooks, and customer education materials.
- Comfortable navigating ambiguity and operating in fast-moving, high-growth environments.
- Strong cross-functional instincts with experience partnering across Product, Engineering, Customer Success, and GTM teams.
- Passion for AI-native workflows and excitement about shaping the future of fashion and retail technology.
- Self-starter mentality with a high level of ownership, accountability, and operational rigor.
Skills
Generative AI, Midjourney, Firefly, Comfyui, Krea, Runway, Change Management, Workflow Design, Enterprise Saas, Product Operations, Digital Transformation, Cross-Functional Collaboration
Similar jobs
Business Operations jobs
OpenAI
San Francisco, CALeads site-selection strategy and deployment planning for powered-land and greenfield or brownfield infrastructure opportunities. The role requires 6+ years of relevant development or real-estate experience, strong financial and commercial judgment, and cross-functional leadership.
OpenAI
San Francisco, CA
Leads energy regulatory strategy and execution for large-scale AI infrastructure, supporting utility transactions, approvals, filings, tariffs, interconnection, and regulatory risk. Requires 10+ years in energy regulation or related infrastructure work and deep knowledge of U.S. utility and power-market structures.
OpenAI
San Francisco, CA
Leads the operating system for Hardware Marketing, translating priorities into plans, workstreams, decision forums, and execution visibility. Requires 12+ years in strategy, operations, or program management and strong cross-functional judgment in complex, ambiguous environments.
Polymarket
Remote
Build and lead a fraud operations function, managing investigators and BPO partners while establishing workflows, SLAs, quality standards, and reporting. The role requires 7+ years in fraud, risk, financial crimes, payments, or trust and safety, plus direct people-management experience.
Dialpad
Austin, TX
The Business Value Consultant will help enterprise customers measure and communicate the business impact of Agentic AI deployments. The role combines customer discovery, financial and operational modeling, data analysis, dashboarding, and executive-level value conversations, requiring at least six years of relevant experience.