Sales Engineer
The Sales Engineer guides customers through technical evaluations, demonstrations, implementations, and adoption while partnering with sales and cross-functional teams. The role requires at least three years of relevant customer-facing technical experience, programming knowledge, and strong communication skills.
About the job
Responsibilities
- Partner with Sales, Customer Success, and Product to guide customers from their first technical interaction through long-term adoption.
- Provide technical expertise during customer demos, trials, implementations, and support tickets.
- Develop best practices, educational offerings, and content about error and performance management, open source, and Sentry products, including how-to articles and videos.
- Conduct workshop-level customer interactions to improve usage maturity and broaden adoption.
- Collaborate with Marketing, Engineering, Customer Success, Support, and Product to represent the customer voice and drive product improvements.
- Attend conferences occasionally and engage with prospects at the company booth.
Requirements
- 3+ years of experience as a Sales Engineer, Implementation Consultant, Support Engineer, or Software Developer, with experience leading projects, presenting solutions, and/or working with customers.
- Hands-on experience with programming languages such as JavaScript, Java, Swift/Cocoa, Python, Go, .NET, Ruby, Node.js, or PHP.
- Understanding of sales processes in a high-transaction sales environment.
- Experience selling or implementing pure SaaS solutions; infrastructure tools experience is a plus.
- Proven success driving revenue through technical interactions with prospects.
- Excellent communication and presentation skills.
- The role is a 12-month fixed-term contract, with potential to convert to a permanent position based on performance and team growth.
Nice to have
- Experience with performance monitoring, OpenTelemetry, and code instrumentation.
- Experience developing mobile apps using native iOS, Android, or multi-platform technologies such as React Native and Flutter.
- Bachelor's degree in Engineering, preferably Computer Science or Computer Engineering.
Compensation and benefits
- Base salary: €91,000–€124,000, plus an 80/20 variable compensation structure.
- Eligibility for applicable employee benefit plans, including incentive compensation, equity grants, paid time off, and group health insurance coverage.
Skills
JavaScript, Java, Swift, Python, Go, Ruby, Node.js, PHP, .Net, SaaS, Performance Monitoring, OpenTelemetry, Code Instrumentation, React Native, Flutter
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