Sales Engineer

Responsibilities

• Partner with Sales, Customer Success, and Product to guide customers from their first technical interaction through long-term adoption.
• Provide technical expertise during customer demos, trials, implementations, and support tickets.
• Develop best practices, educational offerings, and content about error and performance management, open source, and Sentry products, including how-to articles and videos.
• Conduct workshop-level customer interactions to improve usage maturity and broaden adoption.
• Collaborate with Marketing, Engineering, Customer Success, Support, and Product to represent the customer voice and drive product improvements.
• Attend conferences occasionally and engage with prospects at the company booth.

Requirements

• 3+ years of experience as a Sales Engineer, Implementation Consultant, Support Engineer, or Software Developer, with experience leading projects, presenting solutions, and/or working with customers.
• Hands-on experience with programming languages such as JavaScript, Java, Swift/Cocoa, Python, Go, .NET, Ruby, Node.js, or PHP.
• Understanding of sales processes in a high-transaction sales environment.
• Experience selling or implementing pure SaaS solutions; infrastructure tools experience is a plus.
• Proven success driving revenue through technical interactions with prospects.
• Excellent communication and presentation skills.
• The role is a 12-month fixed-term contract, with potential to convert to a permanent position based on performance and team growth.

Nice to have

• Experience with performance monitoring, OpenTelemetry, and code instrumentation.
• Experience developing mobile apps using native iOS, Android, or multi-platform technologies such as React Native and Flutter.
• Bachelor's degree in Engineering, preferably Computer Science or Computer Engineering.

Compensation and benefits

• Base salary: €91,000–€124,000, plus an 80/20 variable compensation structure.
• Eligibility for applicable employee benefit plans, including incentive compensation, equity grants, paid time off, and group health insurance coverage.