Regional Account Executive
Owns the full mid-market and enterprise sales cycle for new business across Malaysia, Singapore, and Hong Kong from a Sydney-based team. The role requires 5+ years of quota-carrying AE experience, SaaS expertise, outbound pipeline generation, and complex deal-closing ability.
About the job
Responsibilities
- Own new-business sales across Malaysia, Singapore, and Hong Kong.
- Build and manage a healthy pipeline across Mid-Market and Enterprise accounts.
- Generate and progress pipeline through balanced inbound and outbound activity.
- Source at least 40% of qualified pipeline value through outbound activity, measured quarterly.
- Manage the complete sales cycle from prospecting and discovery through negotiation and close.
- Develop tailored product demonstrations and business cases based on customer needs.
- Build relationships with senior commercial, customer experience, and technology stakeholders.
- Maintain accurate forecasts, CRM hygiene, and clear visibility of revenue performance.
- Develop strong product knowledge and communicate the value of Fin and Intercom’s broader platform.
- Represent the customer voice to Marketing, Product, Customer Success, and other internal teams.
- Contribute to a high-performing sales culture through collaboration, knowledge sharing, and peer support.
Requirements
- 5+ years of quota-carrying Account Executive experience, including at least 3 years selling SaaS.
- Fluent spoken English and strong written English.
- Previous experience working in Malaysia, Singapore, and Hong Kong through outbound activity and partnerships.
- Proven track record of meeting or exceeding new-business targets.
- Success closing complex, multi-stakeholder Mid-Market and Enterprise deals.
- Ability to source at least 40% of qualified pipeline value through outbound prospecting.
- Strong discovery, consultative selling, value-selling, negotiation, forecasting, and closing skills.
- Experience engaging senior commercial, customer experience, or technology stakeholders.
- Ability to adapt sales approaches across different customer and market contexts.
- Commercial curiosity, resilience, intellectual curiosity, and a strong sense of ownership.
Success Measures
- Achievement of new-business quota and revenue targets.
- At least 40% of qualified pipeline value sourced through outbound activity each quarter.
- Consistent creation and progression of high-quality Mid-Market and Enterprise opportunities.
- Forecast accuracy and disciplined CRM management.
- Successful engagement and relationship development with senior customer stakeholders.
- Positive contribution to the wider APAC sales team and customer feedback loop.
Benefits
- Competitive salary and equity.
- Catered lunch every weekday and a fully stocked kitchen.
- Regular compensation reviews.
- Unlimited access to Claude Code and other AI tools.
- Flexible paid time off.
- Healthcare stipend toward private health insurance for you and your partner or spouse.
- MacBook as standard, with Windows available for certain roles where needed.
- Hybrid working policy requiring at least three days per week in the office.
Skills
SaaS, Outbound Prospecting, Consultative Selling, Value Selling, Negotiation, Sales Forecasting, CRM, Product Demos, Pipeline Management, Enterprise Sales, Mid-Market Sales, Account Management
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