People Operations Manager

Responsibilities

• Bring outsourced HR operations in-house and stabilize day-to-day support, including onboarding paperwork, benefits, and employee inquiries, within the first 30–45 days.
• Own and evolve the HRIS (currently Gusto), including integrations, permissions, data integrity, scalability, and periodic platform-fit assessments.
• Coordinate payroll cycles with Accounting and Finance.
• Identify opportunities for automation and operational scaling.
• Improve onboarding and offboarding from offer acceptance through onboarding, including preboarding, documentation, employee records, benefits, 401(k), day-one readiness, final pay, and compliant offboarding logistics.
• Administer open enrollment and manage the benefits broker relationship.
• Handle sensitive leave situations, including CFRA, PDL, and ADA interactive processes.
• Build startup-appropriate People programs, such as manager training and employee engagement initiatives.
• Surface risks, dependencies, and tradeoffs in People decisions and help leadership navigate complex situations.
• Use data and operational insights to identify issues early and improve programs and reporting.

Requirements

• 6+ years of HR generalist or People Operations experience, including experience in a lean function at a company with fewer than approximately 150 employees.
• Full ownership experience with an HRIS, including payroll, integrations, permissions, and data integrity.
• Experience stabilizing an operational function quickly from an undocumented or loosely defined starting point.
• Working knowledge of California employment law, including FEHA, CFRA/PFL, exempt classification, and final pay requirements.
• Direct experience owning benefits administration and leave management, including sensitive or confidential situations.
• Demonstrated ability to build and own processes or programs end-to-end.
• Comfort using data to identify problems and inform decisions.

Nice-to-haves

• Experience partnering with leadership on employee relations and performance management, with appropriate escalation of complex or high-risk matters.
• Experience designing or overhauling a performance review cycle.
• Experience in a technical, engineering-heavy, or infrastructure-focused company.
• Hands-on experience with Gusto.

Compensation and Benefits

• Competitive salary and equity grant.
• Visa and work permit sponsorship.
• 401(k) matching up to 4%.
• Medical, dental, and vision insurance; 100% of employee and dependent premiums covered.
• Unlimited paid time off and 10+ observed holidays.
• Paid parental leave for biological, adoptive, and foster parents.
• Daily lunch.
• Unlimited office book budget.