Latest Customer Success jobs at Pigment

Own the strategy, planning, systems, workflows, and operating rhythms that enable Pigment’s Customer Success organization to scale. The role requires 5+ years of relevant operations experience, strong analytical and stakeholder-management skills, and expertise in CS platforms and lifecycle management.

Manages Corporate and Enterprise SaaS accounts, driving adoption, renewals, expansion, and measurable business value. The role combines commercial ownership, customer implementation oversight, executive stakeholder engagement, and bilingual French-English communication.

Builds customer advocacy programs by turning customer outcomes into case studies, testimonials, references, events, and other proof points. The role requires strong relationship management, storytelling, communication, and cross-functional collaboration across Sales, Customer Success, Community, PR, and Product.

Build customer advocacy and storytelling programs by developing case studies, testimonials, speaker opportunities, and sales references. The role requires strong B2B technology storytelling, relationship management, cross-functional collaboration, and comfort with AI-assisted tools.

Manages Corporate and Enterprise customer relationships in Germany, driving adoption, business value, renewals, and expansion for a SaaS platform. The role combines strategic customer advisory, commercial ownership, implementation oversight, analytics, and community development.

Manages Corporate and Enterprise SaaS accounts to drive adoption, business value, renewals, and expansion. The role combines customer advisory, commercial ownership, implementation oversight, analytics, and cross-functional collaboration.

Lead end-to-end delivery of AI-driven enterprise planning implementations for strategic customers, managing stakeholders and cross-functional teams. Requires 4-8 years consulting/tech experience and a top-tier degree.

Manages high-value enterprise accounts for Pigment SaaS platform, driving adoption, expansions, and executive relationships. Requires 3+ years SaaS customer success experience and bachelor's degree.

Advises strategic clients on technical adoption and optimization of the Pigment platform, leading audits, success-plan delivery, and cross-functional improvements. Requires 6+ years or equivalent depth in technical client-facing work, strong stakeholder management, and comfort with AI, EPM, and data technologies.

Manages Corporate and Enterprise customer accounts, driving platform adoption, business value, renewals, and expansion. The role combines strategic customer advising, implementation oversight, commercial ownership, and cross-functional collaboration in a hybrid Paris setting.