Airbnb Business Operations Jobs
Open business operations roles at Airbnb, pulled live from their hiring system.
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50% of open business operations roles call out Data Analysis; Project Management and Cross-functional Collaboration appear in roughly a third. 83% of these business operations roles are fully remote.
Strategic Sourcing, Manager - Engineering & Infrastructure
Sourcing Manager partnering with engineering leaders to develop sourcing strategies for enterprise SaaS, infrastructure, and technology platforms while driving cost efficiency and supplier performance.
Senior Resourcing Lead, Creative Operations
The Senior Resourcing Lead, Creative Operations will manage all facets of resource management for Airbnb's internal creative studio, including sourcing, onboarding, staffing, budget, and systems. This role requires deep understanding of creative workflow and strong interpersonal skills to match talent to projects.
Manager Business Process Improvement
Lead a team of Business Process Improvement analysts to optimize Airbnb's Community Support. Focus on continuous improvement, proactive process engineering, and designing systems for AI-readiness and automation.
Senior Manager, Workforce Planning
The Senior Manager, Workforce Planning will lead a team responsible for optimizing staffing levels, enhancing customer interaction quality, and driving service level performance for Airbnb's Community Support organization. This role involves workforce scheduling, capacity planning, service level management, performance analysis, and team leadership.
Programs and Business Operations Lead, Cities
Lead strategic regulatory programs and business operations across jurisdictions. Build scalable frameworks, translate regulatory trends into strategy, and influence cross-functional roadmaps for a global platform.
Senior Regulatory Operations Manager, Cities
Lead regulatory compliance programs and initiatives for Airbnb's Cities team, partnering with Engineering, Data Science, Policy, and Legal to scale operations and manage cross-functional stakeholders.
Senior Business Development Manager, Florida
Senior BD Manager focused on expanding Airbnb-friendly real estate partnerships across Florida through prospecting, sales pipeline management, and closing deals with developers and operators. Requires 8+ years of experience, strong Salesforce proficiency, and real estate industry knowledge.
Senior Manager, Market Management AMER, Experiences
Leads the AMER Market Management team responsible for onboarding, optimizing, and growing Airbnb Experiences supply across key markets. Manages regional Supply Managers to drive host retention, quality supply mix, and GMV growth while reporting to VP+ leadership.
Manager, Field Operations, Southeast
Leads a team of market managers to drive supply acquisition, host quality, and account management across the Southeast & Gulf territory. Responsible for meeting revenue goals, optimizing supply, and coaching teams to achieve business performance targets.
Manager, Luxe Supply
Leads team of Luxe Market Managers to grow Airbnb Luxe supply in North America, Latin America, and Caribbean through strategy, coaching, host acquisition, and portfolio optimization. Requires 10+ years sales/business development experience, 4+ years team leadership, and luxury market expertise.
Associate Principal, SF&A - Host Products
Partners with Product, Supply, and Analytics leaders to assess experiment impacts, manage Host Product performance via OKRs, prioritize roadmaps with business cases, and deliver financial insights to senior leadership. Requires 7+ years in strategic finance or related fields and advanced SQL skills.
Strategic Sourcing, Manager - Professional Services
Leads end-to-end sourcing and supplier management for professional services categories like employee benefits, facilities, and consulting at Airbnb. Drives cost optimization, innovation, and risk mitigation using AI tools; requires 8+ years procurement experience and strong analytical skills.
Senior Regulatory Operations Manager
Leads development and execution of scaled regulatory compliance programs for global jurisdictions, managing cross-functional stakeholders and driving risk reduction initiatives with measurable impact. Requires 8+ years in operations or project management in ambiguous environments.
Senior Manager Global Capacity and Operational Planning (Community Support)
Leads global demand forecasting, capacity planning, and analytics for Community Support operations, building statistical models and providing executive decision support. Requires 12+ years in forecasting/workforce analytics, 5+ years managing teams, and expertise in SQL/Python/stats.
Regulatory Operations Lead
Leads strategic development and execution of scalable regulatory programs across jurisdictions, translating trends into business strategies and partnering on automated compliance solutions. Requires 10+ years in regulatory operations or compliance with strong stakeholder influence skills.
Operations Data & Technology Strategy Lead
Leads operations data and technology strategy, driving process improvements, cross-functional collaboration with Engineering and Data teams, and implementation of technical tools to optimize workflows and performance in Trust Operations.
Process Strategy and Optimization Manager
Leads cross-functional initiatives to optimize Fraud and Safety Operations processes, translating needs into product/system requirements, driving improvements via data and KPIs. Requires 10+ years operations experience, 6+ in process optimization, and bachelor's degree.