Senior Regulatory Operations Manager, Cities
Lead regulatory compliance programs and initiatives for Airbnb's Cities team, partnering with Engineering, Data Science, Policy, and Legal to scale operations and manage cross-functional stakeholders.
About the job
Responsibilities
- Develop and drive regulatory initiatives that unlock supply growth and proactively address risks
- Lead the development and execution of successfully scaled programs across discrete compliance verticals
- Create an operational rhythm and manage cross-functional stakeholders, ensuring initiatives are on track, and maintaining project documentation
- Analyze strategic opportunities for risk reduction across jurisdictions, partner with Engineering, Data Science, Policy and Legal to align roadmaps, and drive successful execution with measurable impact
- Support strategic projects to drive efficiency and effectiveness for the Operations team
Requirements
- 8+ years of work experience in regulatory operations, legal/policy compliance, consulting, project management, or related fields
- Hands-on approach of getting things done with a sense of urgency and quickly adapting priorities to unexpected changes to achieve project goals and objectives
- Proven track record navigating a matrixed organization and building relationships to achieve goals with cross-functional teams, including product, engineering, data science, and policy
- Strong analytical skills, including creating and using data, to understand problems, communicate opportunities, and make informed decisions
- Ability to make decisions balancing short-term gains with long-term strategic positioning
- Excellent organizational skills with high attention to detail and quality
- Excellent written and verbal communication skills, excellent presentation skills
- Intellectually curious, open-minded self-starter who is comfortable with ambiguity and risk and excited by dynamic change
Nice-to-Haves
- SQL knowledge
Skills
Regulatory Operations, Legal Compliance, Policy Compliance, Project Management, Cross-Functional Collaboration, Data Analysis, SQL, Stakeholder Management, Roadmap Alignment
Similar jobs
Business Operations jobs
LogicGate
Bellevue, WA
Own and build LogicGate’s procurement function, leading strategic vendor negotiations, cloud and SaaS spend management, procurement operations, and executive reporting. The role requires 8+ years of procurement or sourcing experience, including enterprise contracting and work in a fast-growing technology company.
Octane
United States
Leads the credit bureau reporting and dispute governance program for a consumer-lending organization, owning Metro 2 submissions, FCRA compliance, data integrity, and dispute operations. Requires a bachelor’s degree, 7+ years of consumer-lending experience, and substantial supervisory leadership.
Shield AI
San Mateo, CA
Leads employee readiness, communications, training coordination, and adoption for Oracle ERP and broader Finance transformation initiatives. Requires 7+ years of change management or related experience, strong executive communication and facilitation skills, and experience with enterprise technology or process-change programs.
DAT Freight & Analytics
Seattle, WA
Senior business operations professional who develops strategic insights, owns KPIs, builds BI reporting, and deploys AI agents to automate analytical workflows. Requires 3–5 years of relevant experience plus strong SQL, Excel, analytical, and AI-tool skills.
Databricks
San Francisco, CA
Leads global workplace events and experiences, developing strategy, operational standards, vendor relationships, budgets, and measurement programs. The role requires 8+ years of global experiential events or workplace experience leadership and strong expertise in complex event production and stakeholder management.