Global Workplace Services Manager, Events & Experiences

Responsibilities

• Define and execute a multi-region workplace experience strategy that drives office attendance, company culture, and employee community.
• Create an operational roadmap and timeline for global events and experiences.
• Lead end-to-end planning and delivery of workplace events, including happy hours, activations, business meetings, trainings, executive and board dinners, product launches, holiday gatherings, and community programs.
• Direct on-site event operations, staffing logistics, escalation management, troubleshooting, attendee safety, and experience quality.
• Collaborate with Internal Communications, People/HR, Executive Assistants, Corporate Marketing, IT/AV, Security, food and beverage teams, and local workplace leaders.
• Develop global playbooks, service-level agreements, and operational guidelines for consistent regional execution.
• Manage global contracts and relationships with event production vendors, catering teams, and local suppliers.
• Build and manage a multi-million-dollar global experience budget.
• Establish metrics such as NPS, participation rates, and cost per attendee to measure impact and guide programming.
• Use event-management platforms, collaboration tools, mobile event applications, and AI to manage timelines, workflows, and event operations.
• Mentor workplace specialists and outsourced team members.

Requirements

• 8–12+ years leading workplace experience, experiential events, or hospitality programs in a fast-growing global technology company.
• Experience planning and delivering large-scale, high-budget corporate and multi-city experiential events globally.
• Strong understanding of in-office event execution and operational constraints.
• Ability to independently manage complex logistics and concurrent execution timelines.
• Deep experience in event production, technical/AV integration, spatial planning, and VIP service.
• Strong written and verbal communication skills, including event and operations communications planning.
• Proven organizational and project management skills across multiple workstreams.
• Customer-focused approach with a commitment to high-quality resolutions.
• Experience working with outsourced teams, vendors, and full-time employees.
• Experience with procurement, contract management and review, and vendor management.
• Experience with Google Suite.

Nice-to-haves

• Experience with Freshservice, Asana, and Epoch programs.

Compensation

• $144,500–$198,650 USD annual salary range.
• Total compensation may also include an annual performance bonus, equity, and benefits.