What You’ll Do
Own the customer journey
- Own critical experiences and feature builds to support onboarding, fraud and account security, funding flows, and account management.
Set platform standards
- Partner with design and engineering to establish the navigation patterns, shared UI components, and design conventions that create a consistent experience across tastytrade's products and platforms.
- Own accessibility standards as a platform-level commitment, ensuring shared components, navigation frameworks, and onboarding flows meet or exceed WCAG guidelines.
Drive measurable business outcomes
- Develop product strategy that translates business vision into executable plans, using data-driven frameworks to measure impact through OKRs and KPIs — with particular focus on activation rates, funding conversion, feature discoverability, and cross-sell.
- Build business cases with ROI projections and conduct market research to inform strategic direction.
- Define the metrics that matter for platform health and customer progression and hold yourself accountable to them.
Navigate complexity and stakeholder relationships
- Operate as the connective tissue between vertical product teams (equities, options, futures, FX, etc.) and the broader organization — helping resolve prioritization conflicts, contributing to shared conventions, and ensuring that platform-level decisions serve both the business and end customers well.
- Communicate confidently with executive stakeholders while effectively translating between technical and business perspectives.
Leverage emerging technologies
- Use AI and emerging technologies to enhance product capabilities and solve customer problems more effectively — from smarter onboarding personalization to intelligent cross-sell surfaces and proactive account management tools.
- Establish monitoring strategies to ensure ongoing adherence to performance, security, and reliability requirements for post-launch.
Who You Are
- 6+ years of product management experience with demonstrated success driving complex, cross-functional product initiatives on multi-PM teams
- Deep expertise in consumer-facing experiences that span mobile and web, with a strong point of view on navigation, information architecture, onboarding, and product discovery and design
- Strong technical and commercial acumen: define comprehensive non-functional requirements and work in lockstep with engineering teams while building business cases and tracking financial metrics tied to product performance
- Skilled with prototyping, A/B testing, advanced analytics, and road mapping platforms, with experience leveraging AI and machine learning to optimize product capabilities
- Excellent communication and collaboration skills: able to tailor messaging to diverse stakeholders from engineers to executives, with a track record of influencing without authority across teams with competing priorities
- Passion for empowering individual traders and improving the trading experience through data-driven insights and strategic decision-making
Strongly Preferred Experience
- Experience in fintech or an adjacent regulated industry (e.g. insurance, gaming) or retail trading, brokerage operations, or financial markets technology
Compensation & Benefits
- Base Salary Range: $150,000 - $190,000
- Discretionary Performance Bonus: 15-20% of base salary
- Performance Bonuses
- Stock Purchase Options
- Medical/Vision/Dental Benefits
- 401k Plan
- Annual educational / conference stipend
- 20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday)
- 10 Paid Sick Days
- Gym Membership Reimbursement
- Commuter Benefits
- Pet Insurance
- Wellness & Mental Health Programs
- Charitable Donation Matching
- Two Paid Volunteer Days Off
- Daily catered lunch when in the office
- Full kitchen with snacks and beverages
- In-building gym
- Shuttle to/from Metra