Account Manager, Growth UK&I

Responsibilities

• Develop and maintain strong relationships with assigned accounts, acting as a trusted advisor and strategic partner.
• Develop a deep understanding of current product offerings and learn the product roadmap to address customer questions confidently.
• Partner with Customer Success Managers to understand customer health, maintain strategic alignment, and coordinate communication.
• Create account plans that identify expansion opportunities, including new frameworks and security tools.
• Manage the full sales cycle for expansion and renewal opportunities, from initial meeting through close, including negotiation and coordination with internal resources.
• Forecast monthly expansion and churn accurately and maintain clean Salesforce pipeline data.
• Apply a consultative approach focused on customer needs when architecting solutions.

Requirements

• 3+ years of experience selling to or managing customers.
• Fluency in written and spoken English; a second European language is preferred.
• Ability to work in the London office three days per week: Tuesday, Wednesday, and Thursday.
• Strong ability to prospect and build pipeline independently.
• Exceptional written, verbal, and visual communication skills for internal and customer-facing audiences.
• High motivation, sense of urgency, and adaptability.
• Ability to collaborate effectively with Customer Success, Marketing, Enablement, and Support.
• Previous security and compliance experience is highly desirable but not required.
• Curiosity and sound judgment when using AI responsibly to improve efficiency and impact.

Benefits and Compensation

• Industry-competitive salary and equity.
• Medical, dental, and vision benefits with dependent coverage.
• 16 weeks of paid parental leave for all new parents.
• Health and wellness stipend.
• Remote workspace, internet, and mobile phone stipends.
• Commuter benefits for employees who attend the office.
• Pension matching.
• 25 days of annual leave per year and unlimited sick time.
• Eight company-paid holidays.
• Virtual team-building activities, lunch-and-learns, and company-wide events.