Deployment Strategist - Japan Government
Deploys software and data workflows to solve complex customer problems, partnering with analysts, engineers, and product designers. The role requires strong analytical problem-solving, user empathy, English and Japanese proficiency, and substantial customer travel.
About the job
Responsibilities
- Go onsite and meet with customer analysts to understand the critical questions they need to answer and locate their biggest pain points.
- Identify relevant datasets through deep engagement with customer problems and workflows, and work with Forward Deployed Engineers to integrate the data into a stable and extensible pipeline.
- Work with customers to build bespoke workflows for new user groups.
- Lead training sessions to ensure the product meets user needs and is used widely enough to have concrete impact on partners' operations.
- Present results and proposals for future work to audiences ranging from analysts to C-suite executives.
- Embed with Software Engineering and Product Design teams to incorporate field observations into cross-company product offerings.
- Build and deliver demos to new and existing customers.
- Scope potential engagements in new industries and expanding locations around the world.
Requirements
- Proficiency in both English and Japanese.
- Ability to take on open-ended problems in unstructured environments.
- Ability to dive into data and investigate beyond surface-level answers.
- Adaptive and introspective; willing to learn, teach, lead, and follow.
- Ability to travel 25–75%, varying by location and team.
Nice-to-haves
- Experience with programming, scripting, or statistical packages such as Python, R, MATLAB, or SQL.
Skills
Python, R, MATLAB, SQL, Data Pipelines, Data Analysis, Product Design, Software Engineering, Customer Training, Workflow Design
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