Senior Director, Engineering - Agentic Business Systems
Lead internal AI platform and agentic workflow deployment across business functions. Own infrastructure, ship high-impact automations, and manage a mixed engineering/product/business team reporting to the CEO.
About the job
What You'll Do
- Build the platform. Own the internal AI deployment infrastructure — make it possible for non-engineers to safely build and run AI workflows at scale.
- Ship the workflows. Directly build high-leverage agentic workflows across Marketing, Sales, Success, Support, Finance, and Operations. Find the highest-friction, highest-volume work in each function and automate it.
- Enable business users. Turn business stakeholders into builders. Create the patterns, guardrails, skills, and training that let people across the company build their own AI workflows on your platform.
- Lead a mixed team. Manage a cross-functional group of engineers, PMs, and embedded business users. Set direction, hold a high bar, and build a culture where shipping and learning happen fast.
- Partner across the org. Work directly with functional leaders to understand their goals, prioritize ruthlessly, and measure the business impact of every deployment.
- Own the outcomes. Define what success looks like — adoption, time saved, throughput gained, cost avoided — and report on it credibly to the SVP of Engineering and CEO.
- Champion responsible adoption. Ensure everything you ship is secure, compliant, and aligned with how Wrapbook handles sensitive financial and personal data.
What You'll Have
- You're genuinely excited by understanding and solving problems. You dig into challenges that span functions, embrace their nuance, and iteratively build workflows that address them one by one.
- Experience leading cross-functional teams — ideally a mix of engineering, product, and non-technical contributors.
- Strong product instincts. You can sit with a salesperson or an accountant, understand their work, and find the leverage point.
- You're technical and hands-on. A track record of building and shipping software, plus the leadership chops to run a team. You've been hands-on enough to earn an engineering team's respect and strategic enough to lead one.
- You're already building agents. This isn't aspirational for you. You've built and deployed agentic systems, and you have strong, earned opinions about what works.
- A bias toward action. You'd rather ship a rough workflow this week and improve it than spec the perfect one for a quarter.
- Excellent communication. You can translate between business stakeholders and engineers.
Skills
AI Infrastructure, Agentic Systems, Workflow Automation, Cross-Functional Team Leadership, Product Instincts, Software Engineering, Security And Compliance, Stakeholder Communication
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