Lead Project Manager

Responsibilities

• Lead complex transformational customer programs, shape and define project outcomes, and steer delivery toward them.
• Plan, schedule, and manage project timelines and activities from kickoff through training, ensuring on-time delivery and alignment with customer requirements.
• Manage resources, schedules, scope, and budgets across multiple projects using detailed project plans.
• Collaborate with senior executives, process owners, and technical teams to understand goals, objectives, and requirements and ensure successful implementation.
• Serve as the primary customer contact for product feature requests and support escalations.
• Communicate project status, including discussion items, action items, risks, and issues.
• Maintain projects in the Celonis Professional Services Automation System for accurate project and portfolio reporting.
• Proactively manage and escalate risks and issues to Celonis management and customer project sponsors.
• Guide and mentor implementation teams, including partner resources, to ensure adherence to Celonis methodology.
• Contribute to continuous improvement of Celonis Services methods, field expertise, and best practices.

Requirements

• Client-facing project management experience with enterprise software implementations and multiple concurrent projects.
• Extensive experience documenting and maintaining project plans, risk, issue, and action logs, and driving problem resolution with customers and executives.
• Strong communication skills and consulting experience, with the ability to manage stakeholders and project timelines.
• Experience managing onshore and offshore consulting teams.
• Experience positioning services and writing proposals and statements of work within customer and partner ecosystems.
• Experience working with partners and managing co-delivery.
• Ability to set and manage customer expectations effectively.
• Strong analytical skills, particularly in applying technology solutions to business problems.
• Ability and willingness to become certified in Celonis products.
• Fluency in German.
• Project management certification such as PMP, PRINCE2, or SAFe/Agile.
• Bachelor's or master's degree in Computer Science, Engineering, Mathematics, or a related field.

Compensation and Benefits

• Restricted Stock Units and merit-based refresh grants for full-time employees.
• Paid parental leave: 24 weeks for primary carers and 12 weeks for supporting carers.
• Unlimited PTO in applicable regions and generous PTO globally.
• Flexible hybrid work model.
• Learning and mentorship programs, including a 70-20-10 learning framework and dedicated learning platform.
• Subsidized Wellhub memberships, mental health counseling, and Wellness Weeks.
• Paid Impact Days for community and environmental volunteering.
• Inclusion Think Tank and annual Inclusion Days.