Emerging Account Executive- Startups

Responsibilities

• Manage a portfolio of 100+ startup accounts, maintaining high retention and identifying expansion opportunities
• Build and execute scalable engagement models using Claude and automation to efficiently serve a high-volume customer base
• Identify breakout accounts with high growth potential and ensure smooth transitions to expanded coverage when appropriate
• Develop and document best practices for scaled customer engagement that can be shared across the Growth AE organization
• Conduct streamlined account health checks and identify early warning signs of churn risk
• Partner with customers to understand their business models and product, advising them through their AI transformation, and gathering feedback to inform product development
• Collaborate with Applied AI and other cross-functional teams to support customer technical needs

Requirements

• 3+ years of experience in sales, account management, customer success, or related roles
• Demonstrated ability to manage multiple priorities and a high volume of customer relationships simultaneously
• Strong communication skills with ability to build rapport quickly across various customer personas
• Analytical mindset with comfort using data to prioritize accounts and identify trends
• Enthusiasm for emerging technologies and genuine interest in AI
• A "roll up your sleeves" mentality and comfort operating in ambiguous, fast-changing environments
• Bachelor’s degree or an equivalent combination of education, training, and/or experience in a field relevant to the role

Nice-to-Haves

• Experience with consumption-based or usage-based pricing models
• Familiarity with technical products, APIs, or developer-focused solutions
• Experience working with startup customers or in a high-growth startup environment
• Exposure to AI/ML concepts and applications

Compensation

• Annual OTE: $172,300–$222,800 USD (includes base salary + sales commissions/bonuses)