Supports revenue team by designing workflows for loyalty programs, analyzing performance data, building tracking systems, and optimizing CRM for restaurant partners. Requires 2-4 years ops/analytics experience, SQL proficiency, and technical savvy in a fast-paced startup.
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About the role
Responsibilities
Design and operationalize repeatable workflows for loyalty and revenue-generating programs
Develop performance analysis and reporting that deliver clear, actionable insights
Implement lightweight systems for hardware and inventory tracking and reconciliation
Contribute to CRM optimization, data integrity, and reporting accuracy
Support and execute ad hoc initiatives to advance new revenue opportunities
Requirements
2–4 years of experience in operations, revenue ops, analytics, or a related field
Strong analytical skills with the ability to turn messy data into clear insights
Comfort working with Claude Code, SQL, CRMs (HubSpot strongly preferred), Google Sheets, and reporting tools (e.g., Metabase)
Technically savvy; coding or scripting experience (e.g., SQL, Python, JavaScript) is a strong plus
Highly organized, detail-oriented, and comfortable managing multiple workstreams
Ability to both build systems and execute within them
Thrives in a fast-paced startup environment; proactive, resourceful, and willing to "grab the ball"
Nice to Haves
Prior experience working with restaurants or hospitality operators
Experience with loyalty programs, rewards systems, or partner-funded promotions
Revenue operations or systems-building experience at a startup
Hardware, inventory, or logistics coordination experience
Compensation
Target hourly rate: $35-$45/hour (6-month contract, potential for extension)
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