Field Operations Specialist
Supports field operations through customer-facing problem solving, onsite visits, travel, and cross-functional coordination. Requires 1–3 years of relevant experience, strong communication and analytical skills, a driver’s license, and access to a vehicle.
About the job
Qualifications
- Bachelor’s degree preferred, or equivalent experience
- 1–3 years of experience in customer/client-facing positions, support, account management, or operations
- Proven ability to solve problems in a fast-paced, constantly evolving environment
- Valid driver’s license and access to a vehicle
Core Competencies
- Action-oriented and able to maintain urgency
- Analytical and detail-oriented
- Strong verbal and written communication
- Customer-focused
- Emotional intelligence
- Independent and resourceful
- Creative problem-solving
- Team-oriented collaboration
Tools
- G Suite, including My Maps
- CRM; Salesforce preferred
- BI tools; Looker preferred
Work Requirements
- Remote work with onsite visits and travel required 15–20% of the time
Compensation and Benefits
- Base salary of $71,500 in California, depending on skills and experience
- Discretionary bonus and total rewards package
- Medical, dental, and vision coverage
- Company-sponsored life insurance, short-term disability, and accidental death and dismemberment coverage
- 401(k) with match and immediate vesting
- Flexible paid time off and comprehensive leave policies
- Udemy license and personal learning budget
- Annual parking stipend
- Wellness programs, employee resource groups, mentorship, and professional development programs
Skills
Google Workspace, Google My Maps, CRM, Salesforce, Looker, Customer Support, Account Management, Operations, Problem Solving, Data Analysis
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