Billing Solutions Architect

Responsibilities

• Serve as the subject matter expert on billing and revenue recognition solutions, with deep understanding of order-to-cash processes, customer journeys, and the competitive landscape.
• Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations.
• Partner with sales and alliances teams to drive opportunities for largest customers, leading solution strategy and laying groundwork for successful implementations.
• Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization.
• Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency.
• Help resolve complex technical issues for key customers, working with customer success and engineering teams.
• Represent technical aspects in sales forecasts, identify potential blockers, and propose solutions.
• Participate in marketing events, including executive briefings, conferences, and trade shows.

Requirements

• 10+ years of experience in technical sales or pre-sales roles, focusing on solution architecture and best practices.
• 5+ years of current experience in the payments, fintech, or closely related industry.
• Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on order-to-cash processes and billing systems.
• Extensive experience with subscription, billing, and payment solutions.
• Solid understanding of financial infrastructure industry trends and emerging technologies.
• Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences.
• Executive presence and strong relationship-building skills.
• Passion for customer success and dedication to championing the customer voice.
• Willingness to travel up to 30% of the time.