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KongKong

Senior Staff Forward Deployed Engineer

Build and deploy Kong API and AI connectivity solutions for enterprise customers, leading migrations, automation, integrations, and production implementations across cloud-native environments. Requires 8+ years of engineering experience, strong Kubernetes and cloud expertise, and customer-facing technical leadership.

About the job

Responsibilities

  • Partner with enterprise customers to design, build, and implement Kong-based solutions across cloud, hybrid, and on-premises environments.
  • Lead hands-on implementation of API gateways, AI gateways, service meshes, developer portals, and related connectivity technologies.
  • Build automation frameworks, migration tooling, custom integrations, and reusable accelerators.
  • Drive migrations from legacy API management platforms to Kong.
  • Collaborate with customer developers, platform teams, architects, security teams, and executives to solve technical and operational challenges.
  • Develop production-grade code, scripts, plugins, CI/CD integrations, Kubernetes automation, and infrastructure tooling.
  • Work with Product and Engineering teams to influence roadmap priorities using customer feedback.
  • Create reusable best practices, technical assets, reference architectures, documentation, and design patterns.
  • Support customer initiatives involving AI connectivity, governance, platform modernization, and cloud-native transformation.

Requirements

  • 8+ years of experience in customer-facing engineering, platform engineering, professional services, site reliability engineering, or software engineering.
  • Strong hands-on software engineering and implementation experience.
  • Experience with API gateways, API management, integrations, or distributed-systems platforms.
  • Strong Kubernetes and cloud-native infrastructure expertise.
  • Experience building automation frameworks, deployment tooling, CI/CD pipelines, or migration tooling.
  • Proficiency in Linux, networking, cloud infrastructure, and DevOps practices.
  • Experience with AWS, Azure, or Google Cloud.
  • Programming experience with Python, Go, Java, JavaScript, or Lua.
  • Experience with infrastructure-as-code and automation tools such as Terraform, Helm, Ansible, or GitOps frameworks.

Nice-to-haves

  • Experience in API management, open source, middleware, SaaS, or infrastructure software companies.
  • Strong builder mindset and ability to solve complex problems with minimal supervision.
  • Comfort working in ambiguous, fast-moving enterprise environments.
  • Customer-focused approach with excellent communication and collaboration skills across technical and executive audiences.
  • Strong organization, prioritization, ownership, and execution skills.
  • Passion for APIs, AI, innovation, modern infrastructure, and cloud-native technologies.

Skills

Kubernetes, Api Gateways, Api Management, Cloud Infrastructure, Linux, Networking, DevOps, CI/CD, Python, Go, Java, JavaScript, Terraform, Helm, Ansible

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