Partner Strategy & Operations Manager

What You'll Achieve

• Lead annual and semi-annual planning for the Partner org, including invest/divest recommendations, headcount and opex, OKRs, KPIs and incentives models
• Build and own revenue and capacity models to inform investment decisions; Structure ambiguous problems through data, translating insights into clear recommendations
• Design and run “rhythm of the business” operating cadences e.g. KPI and OKR reviews to drive the right decisions at the right time
• Partner with BizTech and Data to define requirements, prioritize work, and deliver the systems, reporting and analytics capabilities needed to run the Partner business
• Improve Partner process, working closely with Business Technology and Partner teams to improve end to end experience across Partner onboarding, lead gen, etc.
• Evolve Partner operating processes and experiences; Identify bottlenecks and guide process optimization and automation
• Guide and design data-backed strategies such as tiering, incentives, referral models and more

Skills You'll Need to Bring

• Strong analytics and modeling capabilities: You structure ambiguous problems through data and distill insights into clear recommendations
• Process-oriented mindset: You understand existing workflows and build processes and automation that create efficiency and accelerate business results
• Impact orientation and ROI: You craft narratives that weigh benefits and tradeoffs, guiding leaders to the right decisions that will help them achieve their goals
• Strong communication: You communicate effectively across audiences, functions and levels, including executive leadership
• Cross-functional influence: You collaborate across teams, leveraging diverse expertise to drive results. You’re not afraid to zoom in and out, and roll up your sleeves to get things done
• Project management: You translate strategies into clear milestones, goals, and dependencies while keeping stakeholders informed
• Velocity mindset: You design pilots and experiments, success measures, and scale wins quickly
• Partner expertise: You understand Partner and Consultant models, Go to Market functions, and what great operations looks like
• 7+ years in Strategy & Operations, Business Operations, Analytics, or Consulting, with applied experience in tech/SaaS
• You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results

Nice to Haves

• Hands-on experience with Partner systems
• Advanced analytics, statistics background and/or SQL skills
• Hands-on experience directly supporting executive leadership
• Broader GTM operations experience (e.g. Sales, CS, CX, Marketing Ops)

Compensation

For roles based in San Francisco or New York City, the estimated base salary range is $185,000 - $220,000 per year.