Account Director, Mid-Market Enterprise
Account Director responsible for managing a portfolio of mid-market enterprise accounts, driving consumption revenue through complex deal strategies, and partnering with engineering teams to deploy OpenAI's AI products. Requires 9+ years of PaaS/SaaS sales experience and strong C-level relationship building.
About the job
Responsibilities
- Manage a portfolio of accounts, developing and executing strategies for a comprehensive account plan
- Lead prospects’ journeys from consideration to successful deployment
- Partner with solutions and research engineering to build and execute complex customer programs and projects
- Own a consumption revenue target
- Manage consumption revenue forecasts
- Analyze key account metrics to create reports and provide insights to internal and external stakeholders
- Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
- Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
- Support the recruitment and onboarding of other teammates
- Support the development of company culture
Requirements
- 9+ years selling platform-as-a-service and/or software-as-a-service
- Designing and executing complex deal strategies
- Supporting the growth of fast-growing, high-performance companies
- Working directly with c-level executives
- Communicating technical concepts to customers and internal stakeholders
- Leading high-visibility customer events (CAB, conferences, product launches, etc.)
- Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
Nice-to-Haves
- Customer-centric with motivation to deeply understand customer priorities and help achieve their vision
- Passion or deep curiosity in artificial intelligence
- Builder mindset with passion for building strong systems and processes from the ground up
- Excited by new challenges and solving bespoke issues requiring multidimensional knowledge
- Strategist who deeply understands go to market best practices and thinks/plans forward on the order of years
Skills
Paas, SaaS, AI, Go-to-Market Strategy, Account Management, Revenue Forecasting, C-Level Engagement, Technical Communication
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