Director, GTM Finance and Operations

The Opportunity:

Grow Therapy is seeking a Director to lead and scale our revenue systems, strategy, and insights across the entire go-to-market organization. Reporting to the CFO, you will oversee the alignment of Sales and Customer Success operations to drive predictable and efficient revenue growth.

You’ll shape the strategic and operational rhythms of our Commercial functions including Provider Experience, Enterprise and Primary Care. Working cross-functionally with senior leadership to inform revenue strategy and ensure scalable operations as we enter our next phase of growth. Operationally, you will own everything from GTM data infrastructure and analytics, to process optimization, forecasting, and systems governance. You’ll manage and develop a high-performing team across multiple disciplines, and serve as the single source of truth for Grow’s overall Commercial operation.

This is a unique opportunity to build a world-class team at a high-growth, mission-driven startup that’s transforming mental healthcare accessibility.

What You’ll Be Doing:

• Own the Revenue Operations Strategy: Design and implement a scalable revenue operations framework.
• Build and Lead a Team: Mentor and lead a growing team of revenue operations professionals focused on systems, analytics, and process excellence.
• Drive Revenue Intelligence: Develop and maintain forecasting models, performance dashboards, ROI analysis, and KPI frameworks to provide actionable insights to leadership.
• Optimize the GTM Tech Stack: Oversee administration and evolution of Grow’s CRM (currently HubSpot), plus related tools (e.g., Aircall,), ensuring cross-system integration and data accuracy.
• Enhance GTM Efficiency: Partner with functional leaders to identify bottlenecks, design process improvements, and ensure operational consistency across the customer lifecycle.
• Build Grow’s Commercial Finance function: zero-to-one build of a dedicated Finance team supporting Grow’s commercial teams, including planning/forecasting, target-setting, reporting, and decision support.
• Instill an AI-first culture: develop and implement an AI roadmap to improve Sales and RevOps efficiency, eliminating toil and producing high-quality work at scale to support a rapidly scaling commercial team

You’ll Be a Good Fit If:

• You have 7–10+ years of experience in Revenue Operations, Sales Operations, Commercial Finance, and/or GTM Strategy roles, with 5+ years of people leadership experience.
• You’ve scaled RevOps from early-stage (Series A/B) through high growth (Series C+) and understand how to build sustainable systems from scratch.
• You have a strong grasp of sales methodologies, funnel management, forecasting, and data analytics.
• You’ve used AI to significantly improve the quality and efficiency of your team’s work, with demonstrated quantifiable impact
• You’ve worked closely with cross-functional GTM teams and can inform senior stakeholders with data-driven insights.
• You’re a technologist with business acumen, who understands modern data architecture best practices — capable of designing for scale but also will roll up your sleeves to execute when needed.

Base Compensation:

NY Hybrid Commitment- $231,000- $252,000 USD

Full Time Employee Benefits:

• Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
• Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
• Financial Wellness: 401(k) program and equity opportunities.
• Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
• Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
• Wellness & Development: Annual stipends to put towards personal & professional growth.
• Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
• Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.