Forward Deployed Product Engineer
Forward Deployed Product Engineer who configures, deploys, and troubleshoots mission-critical satellite software at customer sites while translating field insights into product direction. Requires 3+ years software engineering experience, Python proficiency, cloud/container experience, and active TS/SCI clearance.
About the job
Key Responsibilities
- Configure and deploy our software in customer environments, ensuring reliability and performance across complex workflows.
- Troubleshoot issues across backend APIs, cloud infrastructure, databases, and the frontend.
- Travel to customer sites and embed with operations teams, building trusted technical relationships.
- Prototype products and iterate quickly with live customer data and direct feedback.
- Act as the voice of the customer in product discussions, translating field insights into roadmap priorities, solutions, and integrations.
- Partner with Product & Engineering to turn successful prototypes into production code.
- Develop playbooks for repeatable integrations and maintain clear documentation and training resources.
Qualifications
Education
- Bachelor’s degree in Computer Science, Aerospace, Engineering, or a related field.
Experience
- 3+ years of experience in software engineering, with a focus on customer-facing roles.
- Proven track record of building, deploying, or supporting production software in mission-critical environments.
Technical Skills
- Proficiency in Python; experience with TypeScript, Java, or similar is a plus.
- Experience building software with AI tools such as Cursor, Amp, ChatGPT.
- Experience with cloud platforms (AWS, Azure, Google Cloud), databases, and containerization technologies (Docker, Kubernetes).
Soft Skills
- Excellent communication and interpersonal skills.
- Strong product sense: ability to question requirements, spot patterns, solve problems for the users.
- Bias toward action: comfortable shipping prototypes quickly and iterating.
- Adaptability and curiosity, thriving in ambiguous, fast-changing environments.
Certifications
- Relevant certifications (e.g., AWS Certified Solutions Architect, Certified Kubernetes Administrator) are a plus.
- Active US Security Clearance (TS/SCI) required.
Skills
Python, TypeScript, Java, AWS, Azure, GCP, Docker, Kubernetes, Cursor, ChatGPT
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