Revenue Strategist Manager, Renewals

What You’ll Do

• Analyze weekly, monthly, and quarterly renewal pipelines across direct and channel motions to surface trends, gaps, and opportunities.
• Drive the global renewal forecasting process, improving accuracy by integrating customer health insights and predictive analytics.
• Develop, refine, and maintain renewal health scoring models that highlight early risk indicators and inform intervention strategies.
• Translate churn attribution, expansion patterns, and renewal performance data into clear insights and action plans for Customer Success and Renewals leadership.
• Identify, design, and implement process improvements and automation that enhance data quality, reduce manual effort, and increase operational efficiency.
• Partner with Revenue Operations, Sales Operations, IT, and CX teams to improve systems, data flows, and reporting that support scalable renewals motions.
• Create and deliver regular business reviews, dashboards, and presentations that clearly communicate renewal performance and recommendations to senior stakeholders.
• Champion a data-driven culture within the Renewals organization by sharing best practices, setting analytical standards, and supporting adoption of new tools and workflows.

What You’ll Bring

• Extensive experience in renewals sales end-to-end processes, customer success, revenue operations, and strategy and analytics roles supporting go-to-market teams.
• Background driving strategic projects that improved renewal, retention, and expansion outcomes in a recurring revenue or SaaS environment.
• Proficiency in SaaS, Self-Managed and Consumption renewal forecasting, pipeline analysis, and business analytics, including translating data into clear business recommendations.
• Advanced Salesforce skills, including building complex reports, dashboards, custom report types, and calculated fields.
• Hands-on experience with business intelligence tools such as Tableau, Sisense, Snowflake, Looker, or similar platforms as well as AI Tools such as Glean & Claude.
• Strong quantitative analysis skills using SQL and Excel or Google Sheets for data modeling, trend analysis, and performance tracking.
• Effective communication skills with the ability to present complex analysis to senior leadership in a clear, actionable way.
• Ability to influence without direct authority, manage cross-functional projects, and build collaborative relationships across teams and regions.