Revenue Strategist Manager, Renewals

Responsibilities

• Own the renewal forecast and operating cadence, including methodology, accuracy tracking, and leadership reviews.
• Run the operational rhythm of the renewal business.
• Safeguard renewal and subscription data integrity for trusted retention reporting.
• Define and maintain gross and net retention reporting, churn and downgrade analysis, and driver analysis.
• Translate ambiguous leadership questions into problem statements and drive resolution through process, reporting, or systems changes.
• Partner with Revenue Technology and Revenue Analytics to improve renewal systems, data, and reporting; write requirements and validate delivered solutions.
• Support renewals planning, including segmentation, coverage models, capacity modeling, and target setting.
• Align Sales, Finance, and Revenue Strategy & Operations teams on go-to-market changes affecting renewals.
• Document renewal processes, mentor others, and contribute to broader Revenue Operations initiatives.

Requirements

• 5+ years of experience in Revenue Operations, Sales Operations, Renewals Operations, management consulting, strategy, or a similar analytical and problem-solving role.
• Hands-on experience with subscription renewal motions, including renewal forecasting, retention reporting, and renewal contracting and closing processes.
• Strong critical thinking, structured problem solving, quantitative analysis, and cross-functional collaboration skills.
• Advanced proficiency in Excel or Google Sheets; able to build and validate analytical models.
• Understanding of sales processes, customer journeys, and renewal operations.
• Systems-thinking ability across CRM, subscription or entitlement records, quoting, and billing.
• Ability to influence stakeholders without direct authority and operate effectively in an ambiguous, scaling environment.

Nice-to-haves

• SQL experience.
• Experience with Revenue Technology, Revenue Analytics, or broader Revenue Operations initiatives.

Compensation and Benefits

• United States base salary: $115,000–$194,400 USD.
• The range excludes bonuses, equity, and benefits; eligible sales roles may receive incentive pay targeted at up to 100% of offered base salary.
• Benefits include flexible paid time off, health and well-being support, equity compensation and employee stock purchase plan, growth and development fund, parental leave, and team member resource groups.