Senior Technical Program Manager (TPM)
Leads complex, multi-quarter product and platform programs across Product, Engineering, Design, Go-To-Market, and Customer Success. Requires 8–10+ years of technical program management experience, strong AI/ML and software product expertise, and a technical degree.
About the job
Responsibilities
- Lead end-to-end product development programs spanning ideation, design, engineering, and launch.
- Build and maintain program plans covering scope, timelines, ownership, risks, and dependencies.
- Drive execution excellence for cross-functional initiatives while balancing speed and quality.
- Partner with Go-To-Market and Customer Success teams on product rollout readiness and customer adoption.
- Facilitate alignment across Product, Design, and Engineering teams, and unblock delivery.
- Establish execution-health visibility using metrics such as velocity, quality, and adoption impact.
- Structure and manage programs for major product launches, platform enhancements, and customer-facing capabilities.
- Partner with Product Managers and Engineering to define requirements, success metrics, and launch criteria.
- Improve visibility into progress, blockers, dependencies, and outcomes across multiple teams.
- Drive operational excellence through program cadences, postmortems, and lessons learned.
Requirements
- Bachelor’s or master’s degree in Computer Science, Engineering, or a related technical field.
- 8–10+ years of technical program management experience driving complex product programs from concept to launch in fast-paced SaaS environments.
- Deep technical background in AI/ML systems, LLMs, and agents.
- Strong understanding of software product development, including API design, data systems, and product integration patterns.
- Ability to structure multi-quarter product programs with measurable outcomes.
- Excellent written and verbal communication skills, with the ability to translate between technical and business contexts.
- Demonstrated ability to manage ambiguity, anticipate risks, and build alignment across diverse teams.
- Proactive, collaborative builder mindset focused on enabling teams to deliver effectively.
Compensation & Benefits
- Base salary range: $198,000–$235,500 annually.
- Eligibility for variable compensation, equity, and benefits may apply.
- Medical, vision, and dental coverage.
- Generous time-off policy and 401(k) plan.
- Home office improvement stipend.
- Annual education and wellness stipends.
- Regular company events and daily healthy lunches.
Skills
Technical Program Management, AI/ML, LLMs, AI Agents, SaaS, API Design, Data Systems, Product Integration, Product Development, Program Planning, Risk Management, Postmortems
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